Associate Director, Engine Overhaul Operations (Onsite)

RTX (Raytheon); Town of Florida (NY); On-site; USD 130,000 - 170,000; Full time

Job summary

RTX, the world’s largest aerospace and defense company, seeks a Senior Operations Manager to lead Gate 3 & 4 GTF MRO lines at the West Palm Beach Engine Center. You will oversee a bargaining unit workforce responsible for final assembly, test, and completion of engines, while meeting EH&S, quality, and financial goals.

You will devise operating strategies, training plans, and scheduling, ensure cross-functional coordination, and drive continuous improvement.

Qualifications

• Advanced degree with 10+ years in operations management or 12+ with a Bachelor's.
• 5+ years of personnel management experience in a bargaining unit environment.
• Experience with aerospace quality and regulatory standards preferred (AS9100, DOT/FAA).

Responsibilities

• Provide leadership and direction to the operations team setting near and long-term objectives.
• Collaborate with support teams to establish work schedules based on customer requirements.
• Address issues proactively and engage the workforce to meet engine induction/delivery goals.
• Communicate cross-functional requirements to ensure smooth process flow.
• Hold employees accountable while maintaining strong working relationships.
• Maintain a world-class safety culture and respond to EH&S requirements promptly.
• Champion CORE engagements to improve production, performance, and cost.

Skills

Leadership

People management

Communication

Strategic thinking

Process improvement

Education

Advanced degree

Bachelor's degree

Tools

MS Office Suite

SAP ERP

Solumina MES

Smartsheet

Teamcenter

Zoom

MS Teams

Job description

Date Posted: 2026-10-02

Country: United States of America

Location: US-FL-JUPITER-ADR ~ 17900 Beeline Hwy ~ ADR BLDG

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

The CE Aftermarket Operations team is looking for a Senior Operations Manager to lead Gate 3 & 4 GTF MRO line at the West Palm Beach Engine Center. The selected individual will lead a team of cell leaders and managers who oversee a bargaining unit workforce that is ultimately responsible for the final assembly, test, and completion of all GTF engines overhauled in WPB. In addition, the Gate 3/4 Operations manager will be directly responsible for meeting all: EH&S, Customer, Quality, and financial goals within the WPB GTF MRO facility. The individual will lead by devising and executing operational strategies, training plans, production resource scheduling, and continuous improvement, while providing clear and crisp communication with Org leadership, peers, and subordinates. Competencies that are critical for success in this role are Customer Focus, Adaptability, Strategic Thinking, and Communication. The individual must embrace the CORE Operating System and thrive in a highly visible, dynamic setting.

Key Responsibilities:

• Provide leadership and direction to the operations team setting both near and long term operational objectives.
• Collaborate with support teams to establish work schedules taking into account customer requirements, resource availability, and other top priorities.
• Work proactively to address issues and engage the workforce in achieving engine induction / delivery / return goals.
• Effectively communicate cross functional requirements to ensure smooth process flow
• Hold employees accountable while maintaining a quality working relationship
• Ensure World Class safety culture is maintained and respond to all EH&S requirements promptly.
• Champion CORE engagements to improve production, performance, and reduce overall operating cost.

Qualifications You Must Have:

• Advanced degree and 10+ years of experience in Operations Management, Engineering, Quality, Supply Chain, Military, Aerospace or Aftermarket industry; OR Bachelor's degree and 12+ years of relevant industry experience.
• 5+ years of personnel management experience, ideally within a bargaining unit / union workforce environment.

Qualifications We Prefer:

• Degree in STEM field; Engineering, Supply Chain or Management preferred.
• Demonstrated experience in P&L management, with a track record of delivering financial performance.
• Proven ability to lead mentoring, coaching, developing talent and motivate other leaders and teams to achieve business goals ideally within a bargaining unit / union workforce environment.
• Operations experience in Aftermarket Operations (AMO) or Overhaul and Repair (MRO) areas ideally within Engine Center (DAT).
• Working knowledge of Pratt & Whitney engine shop practices, quality standards, processes and procedures.
• Knowledge of AS9100 QMS, DOT/FAA regulations, and 14 CFR Part 145 regulations
• Working knowledge of continuous improvement principles and tools (CORE/ACE/SixSigma, QCPC and RCCA).
• Ability to plan projects, influence decision and drive towards business objectives.
• Experience using MS Office Suite, SAP ERP, Solumina MES, Smartsheet, Teamcenter and virtual meeting platforms (i.e. Zoom, MS Teams).
• Excellent presentation, with ability to effectively communicate with all levels of management, shop personnel and customers.

What is my Role Type?

In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is: Onsite: Emp