Engine Center Support Engineer (Onsite)

Pratt & Whitney; West Palm Beach (FL); On-site; USD 69,000 - 131,000; Full time

Benefits offered by this job

Medical, dental, vision

3 weeks vacation

401(k) with match

Tuition reimbursement

Life and disability coverage

Job summary

Collins Aerospace, in collaboration with Pratt & Whitney Engine Systems, seeks an Engineer II at the West Palm Beach Center. You will bridge Collins hardware with PW engines, interfacing with production, test, and MRO to resolve complex ECS issues.

The role emphasizes on-site customer-facing technical support, data-driven problem solving, and coordination with global teams across multiple engine programs.

Qualifications

• Typically requires STEM degree and 2 years of prior relevant experience or an Advanced Degree, or 6 years of relevant experience.

Responsibilities

• Represent on-site engineering focal for Collins ECS hardware issues.
• Direct support for Power & Controls - ECS components through production, test and selloff.
• Support ECS components through MRO shop.
• Provide technical recommendations to global MRO network.
• Initiate quality/engineering improvements across MRO phases for GTF engines.
• Report component removal trends to IPT across disciplines.
• Provide evaluations and disposition for defective components.
• Drive quality improvements across engine programs (F135, PW1100).
• Recommend Collins hardware in the MRB process.
• Support urgent F135 requests across WPB and Middletown centers.
• Drive investigations during recalls and stop-delivery orders.
• Apply RTX CORE methods for non-quality investigations and RCCA.
• Provide status updates to CT program office and Winsor Locks team.
• Research supplier specs to approve or rework hardware.

Skills

Customer-facing

Communication

Problem solving

Data-driven decisions

Education

STEM degree or equivalent

Tools

SAP P10

Microsoft Excel

PowerPoint

Job description

Date Posted: 2026-09-16

Country: United States of America

Location: US-FL-WEST PALM BEACH-777-CUST ~ 777 S Flagler ~ FLAGLER (External Site)

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

Are you ready to take your engineering expertise to the next level with a leader in aerospace innovation? Collins Aerospace Pratt & Whitney Engine Systems (PWES) Engineering Partnership Office (EPO) is seeking a highly motivated Engineer II to join our dynamic team at the Pratt & Whitney West Palm Beach Engine Center. This is a unique and exciting opportunity to play a key role in bridging two important divisions within RTX, with the potential to make a significant impact on both Commercial and Military Engine programs.

As an Engineer II, you will be at the forefront of critical technical support, playing a vital role in the integration of Collins hardware on Pratt & Whitney Engines across global Engine Centers. This customer-facing position offers the chance to engage directly with production, test, and Maintenance, Repair, & Overhaul (MRO), addressing complex technical concerns across all Collins Engine Control Systems (ECS) product lines.

Collins Engine Center Support Engineers are the first responders to evaluate failures or product quality issues, define the scope, and drive solutions using data-driven decision-making and CORE process improvement techniques. This role is based on site at the West Palm Beach Engine Center, with potential collaboration directly with P&W, Various airlines across the world, and Collins Program Leadership in Windsor Locks, CT.

What You Will Do

• Represent as on-site engineering focal for Collins Aerospace component issues, hardware investigations or general inquiries at the West Palm Beach Engine Center.
• Direct support activities for Power & Controls - Engine Control Systems (ECS) components as the engines process through production, test and final customer selloff.
• Direct support activities for Power & Controls - Engine Control Systems (ECS) components as they progress through the Maintenance, Repair, and Overhaul (MRO) shop.
• Provide technical recommendations to the worldwide Maintenance, Repair, and Overhaul (MRO) Network across various functions and disciplines.
• Initiate quality and engineering improvement activities throughout all Maintenance, Repair, and Overhaul (MRO) phases for GTF engines.
• Facilitate the monthly creation and reporting of component removal trends and quality issues to share with the Integrated Program Management Team across multiple disciplines.
• Provide substantiated technical evaluations and disposition for defective components, drawing from both Collins and Pratt & Whitney blueprint requirements and production and field limits.
• Initiate quality/engineering improvement activities across multiple engine programs, working closely with F135 and PW1100.
• Offer technical recommendations for Collins hardware within the Material Review Board (MRB) process throughout the worldwide Engine Center network.
• Support urgent F135 program requests across both West Palm Beach and Middletown Engine Centers as critical issues arise.
• Drive critical investigation actions during high visibility events such as Product Recall efforts and stop delivery orders.
• Use RTX CORE Methods and Tools to drive comprehensive investigations into product non-quality events and support Root Cause & Corrective Action (RCCA) as needed.
• Tactfully represent the Collins Engineering Partnership Office and provide routine status updates to Winsor Locks, CT Program Office and Chief Engineers Office as applicable.
• Facilitate the monthly creation and reporting of component removal trends and quality issues to provide to the IPT Team across multiple functions.
• Research Supplier Specs and Industry Standards to approve or substantiate rework or repair of hardware.

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 2 years of prior relevant experience or an Advanced Degree in a related field or in absence of a degree, 6 years of relevant experience

Qualifications We Prefer

• Working knowledge of SAP P10.
• Comprehensive knowledge of component- and engine-level build and test activities is a plus.
• Proven ability to meet customer expectations for responsiveness.
• Experience working in the aerospace industry with Collins Aerospace or Pratt & Whitney.
• Experience applying project, program, and risk management skills.
• Strong work ethic, interpersonal skills, written and verbal communication skills, and proficiency in Microsoft Excel and PowerPoint.
• Experience managing competing priorities and delivering successful outcomes in critical situations.
• Strong organizational skills and experience tracking multiple customers and their varying needs.

What We Offer

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and our integrity keeps our customers happy. Join us as we take flight!

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other – propel us all higher, again and again.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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