Associate Director, Digital Sales Enablement

DeWinter Group; San Rafael (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

A leading company is seeking an Associate Director for Digital Sales Enablement. This role involves leading digital sales strategies, managing tools, and ensuring high-quality delivery of digital content. The ideal candidate will have extensive experience in digital operations, CRM, and sales enablement, particularly in biotech or pharma. Strong communication and project management skills are essential, along with the ability to work cross-functionally and manage external partnerships.

Qualifications

• 7+ years of experience in digital operations, CRM, or sales enablement roles.
• Demonstrated expertise in digital sales enablement platforms.

Responsibilities

• Lead strategy, execution, and management of digital sales enablement capabilities.
• Oversee deployment and integration of digital sales enablement tools.

Skills

Communication

Analytical Skills

Project Management

Customer Satisfaction

Education

Bachelor's degree

Advanced degree

Tools

Veeva CRM

Salesforce

Veeva PromoMats

Job description

Job ID#:36746
Title: Associate Director, Digital Sales Enablement
Duration: Through EOY
Start Date: ASAP

Location: San Rafael, CA
Onsite/Hybrid/Remote: Hybrid


Job Description:
The Associate Director, Digital Sales Enablement, leads the strategy, execution, and management of digital sales enablement capabilities and tools. This role partners closely with field teams, compliance, Veeva content teams, brand teams, and IT CRM partners to ensure consistent, high-quality delivery of digital content and solutions across global regions.

Key Responsibilities:

• Define, manage, and govern digital sales enablement processes and platforms, aligning with global commercial objectives.
• Serve as a strategic partner to internal stakeholders (brand, compliance, CRM, IT, field teams) and manage external agency relationships to deliver digital operations projects within defined SLAs.
• Evaluate and harmonize processes and technology across regions, establishing global standards and a roadmap for continuous improvement.
• Oversee deployment and integration of digital sales enablement tools (e.g., Veeva Field Emails, eResource presentations, Veeva PromoMats, CRM platforms), ensuring seamless workflows and high adoption.
• Leverage analytics and data-driven decision-making, supporting the design and delivery of operational and content usage reports, and providing ad hoc analytics for key initiatives.
• Advocate for digital capabilities, supporting field and brand teams in leveraging platforms to achieve commercial goals.
• Ensure scalable, compliant delivery of digital campaigns, maintaining high quality and regulatory standards.
• Build and maintain strong cross-functional relationships with marketing, field, data privacy, and compliance stakeholders to understand business objectives and enable project execution.
• Develop and deliver training and enablement materials for stakeholders, ensuring optimal use of digital tools and resources.
• Lead operational support and change management activities for the field force, including onboarding, training, issue resolution, and communications.
• Analyze and document business processes, recommending and driving improvements to enhance efficiency and effectiveness.
• Manage agency and vendor relationships, ensuring project deliverables and quality standards are met.

Requirements:

• Bachelor’s degree required; advanced degree preferred.
• 7+ years of experience in digital operations, CRM, or sales enablement roles, preferably in biotech or pharma.
• Demonstrated expertise in digital sales enablement platforms (e.g., Veeva CRM, Salesforce, Veeva PromoMats) and omnichannel marketing.
• Proven track record in leading cross-functional projects and managing external partners or agencies.
• Experience with platform and data governance, ensuring scalable and efficient solutions.
• Excellent communication, presentation, and analytical skills, with the ability to engage stakeholders at all levels.
• Highly driven, accountable, and self-motivated, with the ability to manage multiple priorities and deliver high-quality results under tight deadlines.
• Strong commitment to customer satisfaction and continuous improvement.

DeWinter Group and Maris Consultingis an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, Maris, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.