Associate Director, Digital Analytics & Process Optimization

MSD; Upper Gwynedd Township (Montgomery County); On-site; USD 140,000 - 190,000; Full time

Job summary

MSD in the United States seeks an Associate Director, Digital Process & Data Analysis to lead the organization’s digital reporting, analytics, and process optimization initiatives. You will partner with business and technical teams to define priorities, deliver reporting solutions end-to-end, drive governance, and foster user adoption through stakeholder engagement and capability-building.

This is a full-time role focusing on data-driven decision-making, scalable analytics, and AI-enabled tools

Responsibilities

• Drive clinical/operational reporting plans across products, roles, and geographies; implement standards and adoption tactics for purpose-built apps, self-service analytics, and other products in partnership with stakeholders.
• Engage stakeholders to capture needs and translate into requirements and deliverables.
• Lead delivery governance from requirements to release to ensure scalable outcomes and adoption.
• Produce executive insights aggregating trends, risks, opportunities with visualizations to inform strategic decisions.
• Run intake/prioritization for ad hoc analytics and convert recurring requests into assets.
• Coordinate benchmarking and translate findings into targets and recommendations.
• Align data refreshes to priorities; monitor KPIs and communicate changes.

Job description

MSD in the United States seeks an Associate Director, Digital Process & Data Analysis to lead the organization’s digital reporting, analytics, and process optimization initiatives. You will partner with business and technical teams to define priorities, deliver reporting solutions end-to-end, drive governance, and foster user adoption through stakeholder engagement and capability-building.

This is a full-time role focusing on data-driven decision-making, scalable analytics, and AI-enabled tools