Associate Director, Dermatology Sales Analytics

Incyte Corporation; Chadds Ford Township (PA); On-site; USD 140,000 - 210,000; Full time

Job summary

Incyte Corporation in the United States is seeking an Associate Director, Insights & Analytics, Sales Operations to lead reporting, insights, and analytics across the Dermatology portfolio. You will partner with Sales, Product Strategy, Market Access and other stakeholders to deliver dashboards and metrics that guide planning and growth.

This role includes building analytics roadmaps, developing targeting and call planning strategies, and coordinating with BIS to ensure high-quality insights.

Qualifications

• BA or BS degree required, mathematical background preferred.
• 8–10 years Sales Operations experience in the Pharma/BioTech industry.
• Detailed understanding of sales processes, call planning, customer targeting and segmentation.
• Proficient in all aspects of analyzing healthcare sales data and field force activities.
• Proficient in customer relationship management systems, i.e., Salesforce.com.
• Excellent verbal, written and stakeholder management skills to effectively influence and manage expectations with sales management and cross-functional teams.
• Strong project management skills.
• Willingness to travel up to 20% domestically.

Responsibilities

• Build and execute the roadmap for future-state analytics capabilities in support of the sales force for the Dermatology portfolio.
• Collaborate across Sales, Product Strategy and Market Access teams to develop key performance metrics and dashboards for the sales teams that help focus on performance drivers and support business planning, sales analysis, and execution.
• Lead the development and execution of customer targeting and segmentation strategies to optimize resource allocation, customer engagement, and commercial performance across the Dermatology portfolio.
• Develop and manage national call planning strategies, including call plan design, deployment, monitoring, and optimization to ensure field execution aligns with business priorities.
• Partner with Sales Leadership to design, implement, and optimize sales force alignments, territory structures, and customer coverage models that maximize market opportunity and field effectiveness.
• Analyze performance trends at the national and sub-national levels to identify opportunities, inefficiencies, and areas for improvement at all levels of the sales force.
• Develop and deliver ongoing reporting solutions to support executive leadership, field management, and cross-functional stakeholders in measuring effectiveness of strategies and tactics.
• Coordinate with cross-functional teams and vendors to manage the deployment, availability, and quality assurance of reporting and analytics deliverables.
• Define business requirements for reporting and insights tools, working closely with Business Information Services (BIS) and other partners to ensure solutions meet business needs.
• Provide analytical education and create learning materials to improve organizational fluency in interpreting and leveraging data for decision-making.
• Maintain comprehensive knowledge of current CRM, reporting, and master data management (MDM) capabilities and leverage these platforms to enhance insights delivery.

Skills

Stakeholder management

Project management

Sales analytics

Cross-functional collaboration

Data-driven decision making

Education

BA or BS degree

Mathematical background preferred

Tools

Salesforce.com

Job description

Incyte Corporation in the United States is seeking an Associate Director, Insights & Analytics, Sales Operations to lead reporting, insights, and analytics across the Dermatology portfolio. You will partner with Sales, Product Strategy, Market Access and other stakeholders to deliver dashboards and metrics that guide planning and growth.

This role includes building analytics roadmaps, developing targeting and call planning strategies, and coordinating with BIS to ensure high-quality insights.