Associate Director, Sales Reporting & Performance

Incyte; Chadds Ford Township (PA); On-site; USD 140,000 - 190,000; Full time

Job summary

Incyte, a global biopharmaceutical company, seeks an Associate Director, Insights & Analytics, Sales Operations to lead reporting, analytics, and dashboards for the Dermatology portfolio. You will partner with Sales, Product Strategy, Market Access, and other stakeholders to enable data-driven decision-making and improve field effectiveness.

Responsibilities include building the analytics roadmap, developing KPIs, customer targeting and segmentation, and national call planning strategies to

Qualifications

• Experience leading analytics roadmap for sales operations and insights.
• Ability to develop and track key performance metrics and dashboards.
• Strong cross-functional collaboration to drive data-driven decision making.

Responsibilities

• Lead the roadmap for future-state analytics capabilities to support the Dermatology sales force.
• Develop KPIs and dashboards with Sales, Product Strategy and Market Access teams.
• Design and optimize customer targeting, segmentation, and resource allocation across capabilities.
• Develop and manage national call planning strategies and territory models.
• Coordinate with BIS and partners to ensure timely reporting deliverables.

Skills

Data analytics

Dashboards

Cross-functional collaboration

KPI development

Sales enablement

Tools

CRM systems

MDM

BI tools

Job description

Overview

A global biopharmaceutical company on a mission to Solve On, Incyte follows science to find solutions for patients with unmet medical needs. Through the discovery, development, and commercialization of proprietary therapeutics, Incyte has established a portfolio of first-in-class medicines for patients and a strong pipeline of products in Hematology, Oncology and Inflammation and Autoimmunity Headquartered in Wilmington, Delaware, Incyte has operations in North America, Europe, and Asia.

Overview

A global biopharmaceutical company on a mission to Solve On, Incyte follows science to find solutions for patients with unmet medical needs. Through the discovery, development, and commercialization of proprietary therapeutics, Incyte has established a portfolio of first-in-class medicines for patients and a strong pipeline of products in Hematology, Oncology and Inflammation and Autoimmunity Headquartered in Wilmington, Delaware, Incyte has operations in North America, Europe, and Asia.

Job Summary (Primary Function)

The Associate Director, Insights & Analytics, Sales Operations is responsible for leading the strategic development and execution of reporting, insights, and analytics that enable data-driven decision-making across the Dermatology portfolio. This role partners cross-functionally with Sales, Product Strategy, Market Access, and other business stakeholders to deliver meaningful analyses, dashboards, and performance metrics that guide business planning, optimize field effectiveness, and identify opportunities for growth.

Essential Functions Of The Job (Key Responsibilities)

• Build and execute the roadmap for future-state analytics capabilities in support of the sales force for the Dermatology portfolio.
• Collaborate across Sales, Product Strategy and Market Access teams to develop key performance metrics and dashboards for the sales teams that help focus on performance drivers and support business planning, sales analysis, and execution.
• Lead the development and execution of customer targeting and segmentation strategies to optimize resource allocation, customer engagement, and commercial performance across the Dermatology portfolio.
• Develop and manage national call planning strategies, including call plan design, deployment, monitoring, and optimization to ensure field execution aligns with business priorities.
• Partner with Sales Leadership to design, implement, and optimize sales force alignments, territory structures, and customer coverage models that maximize market opportunity and field effectiveness.
• Analyze performance trends at the national and sub-national levels to identify opportunities, inefficiencies, and areas for improvement at all levels of the sales force.
• Develop and deliver ongoing reporting solutions to support executive leadership, field management, and cross-functional stakeholders in measuring effectiveness of strategies and tactics.
• Coordinate with cross-functional teams and vendors to manage the deployment, availability, and quality assurance of reporting and analytics deliverables.
• Define business requirements for reporting and insights tools, working closely with Business Information Services (BIS) and other partners to ensure solutions meet business needs.
• Provide analytical education and create learning materials to improve organizational fluency in interpreting and leveraging data for decision-making.
• Maintain comprehensive knowledge of current CRM, reporting, and master data management (MDM) capabilities and leverage these platforms to enhance insights delivery.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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