Associate Director, Commercial Learning

Alkermes, Inc.; Waltham (MA); Hybrid; USD 162,000 - 185,000; Full time

Job summary

Alkermes, Inc. in Waltham, MA is seeking an Associate Director, Commercial Learning – Psychiatry to lead the development of field training programs for its Psychiatry portfolio. The role supports commercial field teams and aims to create world-class training that drives field effectiveness.

The position offers a hybrid work arrangement with 60% time in the office and 40% from home. The candidate will partner with franchise leaders, translate strategy into curricula, develop workshops, and ensure

Qualifications

• 10+ years of pharmaceutical/biotech/medical device sales experience.
• Experience selling in Psychiatry or Addiction markets.
• Experience leading direct reports.
• Building & executing training programs.
• Demonstrated track record of success in sales.

Responsibilities

• Partner with franchise / department leaders on business strategy.
• Translate business strategy into curriculum / workshop design and development.
• Develop, deliver and evaluate training programs, curricula, and training materials for field representatives, account managers and field management.
• Lead on ensuring that all curriculum/workshops have a learner first focus.
• Develop and conduct training workshops on disease states, products, marketplaces, and contextual selling skills for all types of audiences.
• Coach commercial field learning managers on facilitation techniques and alignment with team vision.
• Proactively communicate with marketing, field leadership, and other key stakeholders to identify training requirements.

Skills

Pharma sales

Training experience

Leadership

Curriculum development

Job description

Associate Director, Commercial Learning – Psychiatry

Waltham, MA, United States

Job Description

The Alkermes Commercial Learning and Leadership Development (CL&LD) team islooking for someone who will lead the development of field training programs supporting Alkermes’ growing portfolio of mental health treatments. The successful candidate will be responsible for the Psychiatry portfolio of Alkermes promoted products and Commercial field teams. This new position is ideal for someone who enjoys working in an entrepreneurial environment creating impactful, world class training programs that support sales force effectiveness.

Alkermes has a hybrid working environment to support and meet the needs of employees and this role will operate in a flexible environment with 60% of time in the office and 40% from home.

Responsibilities

Key Duties:

Partner with franchise / department leaders on business strategy

Translate business strategy into curriculum / workshop design and development

Support learning team in development of curricula / workshops aligned to business strategy

Develop, deliver and evaluate training programs, curricula, and training materials for field representatives, account managers and field management in alignment with business objectives

Lead on ensuring that all curriculum/workshops have a learner first focus

Facilitation

Reviews workshop objectives in alignment with business strategy, providing recommendations to support desired outcomes

Organize, facilitate and continually improve field training programs, meetings (National & Regional) and the delivery of new materials

Develop and conduct training workshops on disease states, products, marketplaces, and contextual selling skills for all types of audiences

Coach commercial field learning managers on facilitation techniques and alignment with team vision

Internal Communication and Influence

Lead on department projects

Exceptional verbal and written communication skills

Prepare and deliver polished and impactful presentations in team setting and to leaders at all levels

Partner in development and implementation of tactical direction on team projects

Proactively communicate with marketing, field leadership, and other key stakeholders to identify training requirements and develop specific training programs to achieve business objectives

Influence department strategic direction and decision-making through advice, counsel and facilitation

Copy Clearance Committee (CCC) Support

Full understanding of CCC process and attends all respective CCC planning meetings

Responsible as content-owner to shepherd pieces through CCC process to approval

Identify potential challenges and solutions prior to CCC review

Escalate potential challenges early to ensure alignment and support

Support new commercial field learning managers to develop understanding of CCC process

Partner with CL&LD leadership on annual / bi-annual vendor-partner review

Lead projects with vendor partners ensuring all timelines and deliverables are met

Lead the identification, selection and day-to-day management of vendors as well as existing relationships and projects relating to field training (SOW and PO generation and vendor management)

Support new commercial field learning managers to develop vendor / contract management skills

Establish and maintain strong relationships with internal and external stakeholders at all levels

Enhance relationships with internal leaders across franchises to be seen as critical business partners

Knowledgeable and proficient at navigating organizational networks

Lead and contribute effectively in team and cross-functional meetings, with the ability to take the lead

Budget Management

Accountable for franchise budget

Accountable for travel & expenses (T&E) and specific project-based budget as assigned

Qualifications

Minimum Education & Experience Requirements:

10+ years of pharmaceutical/biotech/medical device sales experience

Preferred Skills and Knowledge Qualifications:

• Prior training experience (field or headquarters)

Experience selling injectables and/or physician administered treatments in challenging reimbursement environments

Experience selling in the Psychiatry or Addiction markets

Experience leading direct reports

Building & executing training programs

Experience in utilizing technology to engage field groups

Demonstrated track record of success in sales

Proven ability to create, develop & lead projects

High level of initiative and ownership

Demonstrated ability to work independently

Exceptional communication, facilitation, and presentation skills

In-depth understanding of sales & the sales process

Team player able to develop rapport and credibility with key stakeholders

Natural ability to flex & adapt in real time based on multiple channels of feedback

Proficiency in Microsoft PowerPoint

Travel Requirements:

Up to 60% travel

The annual base salary for this position ranges from $162k to $185k. In addition, this position is eligible for an annual performance pay bonus. Exact compensation may vary based on skills, training, knowledge, and experience. Alkermes offers a competitive benefits package. Additional details can be found on our careers website: www.alkermes.com/careers#working-here