Associate Director, Clinical Services & Operations

Central Health; Austin (TX); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Central Health in Austin, TX, is seeking an Associate Director of Clinical Services to lead administrative and clinical operations, develop and implement clinical programs, and oversee the Medical Executive Board (MEB). The role collaborates with Directors across Clinical Services to design standardized processes and drive continuous improvement.

The position supports strategic initiatives, manages staff, and ensures compliance with regulatory requirements while balancing budget and resource

Qualifications

• Bachelor's Degree (or higher) in a healthcare-related field.
• Master's Degree (or higher) in a healthcare-related field preferred.
• 6 years progressive leadership experience.
• 5 years management experience in a healthcare setting.
• 5 years experience working with diverse stakeholder groups.
• Experience with accreditation and regulatory processes and knowledge of federal, state, and local regulations preferred.

Responsibilities

• Directly supervise and oversee multiple administrative staff members within Clinical Services, ensuring accurate and timely role/duty completion.
• Provide mentorship and leadership for Clinical Services Administrative Team and develop and manage recruitment and retention strategies for areas of responsibility.
• Ensure staff compliance with the organization’s clinical goals and the methods used to achieve the defined benchmarks, and communicate new directives, policies, or procedures to managers.
• Supports the Director of Operations by providing leadership in developing and implementing innovative programs/initiatives to address and improve the health status of patients served and to use resources to increase access, improve quality, and maintain or reduce cost.
• Supports and participates in strategic business initiatives and plans for areas of responsibility and develops goals, objectives, and financial projections to ensure successful implementation.
• In collaboration with MEB and organizational leadership, define and manage overall objectives, scope, schedule, and deliverables of the MEB and its committees, and measurement to ensure organizational capacity to drive delivery system changes and oversee Central Health’s practice of medicine.
• Effectively deploy change management techniques to improve MEB and related program outcomes, including policy creation/updates to comply with regulatory and governing bodies.
• Performs any other duties as needed to drive the vision, fulfill the mission, and abide by the values of this organization.

Skills

Leadership

Stakeholder management

Project management

Healthcare operations

Education

Bachelor's Degree in Healthcare-related field

Master's Degree in Healthcare-related field

Job description

Central Health in Austin, TX, is seeking an Associate Director of Clinical Services to lead administrative and clinical operations, develop and implement clinical programs, and oversee the Medical Executive Board (MEB). The role collaborates with Directors across Clinical Services to design standardized processes and drive continuous improvement.

The position supports strategic initiatives, manages staff, and ensures compliance with regulatory requirements while balancing budget and resource