Associate Director, Client Engagement

Dentsu Aegis Network Ltd.; New York, Northern (NY, KY); On-site; USD 114,000 - 126,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Life insurance

Short-term and long-term disability

401k

Flexible paid time off

15 paid holidays per year

Paid sick and safe leave

Paid parental leave

Job summary

Dentsu Aegis Network Ltd. in New York seeks an Associate Director, Client Engagement to lead and support Amplifi client success efforts, collaborating with Solutions, Strategy, Partnerships, and Revenue Operations to optimize services and drive revenue opportunities.

The role focuses on onboarding new clients, managing senior teams, and delivering actionable insights on performance and alternative income streams for the Amplifi group.

Qualifications

• Bachelor’s degree in Business, Media, Communications, Finance or related field.
• 7+ years in a video, digital, programmatic, social activation or investment role.
• Experience in media tools such as MediaOcean, Prisma, National Toolkits, Spot Toolkits.
• Proven experience in client success, account management, or related fields within the media or agency space.
• Excellent organizational and multitasking skills with attention to detail.
• Deep understanding of media math and marketplace trends.
• Strong leadership skills with experience managing cross-functional teams.
• Exceptional problem-solving abilities and a proactive approach to resolving challenges.
• Advanced computer skills (MS Word, Excel, PowerPoint) and numeracy skills.

Responsibilities

• Lead and support designated Senior Manager(s) and team(s) in the management of Amplifi-op­ted in accounts.
• Collaborate with pillars (Solutions, Strategy, Partnerships, Revenue Ops) to escalate issues and deliver solutions.
• Develop, refine, and implement processes around Amplifi products to optimize efficiency and client satisfaction.
• Partner with senior leadership to onboard and integrate new clients into the Amplifi group.
• Analyze client performance and identify alt income opportunities for senior management.
• Serve as subject matter expert on alternative income streams for Amplifi and partners.
• Oversee execution of alt income strategies to meet financial targets.
• Meet with Senior Managers to review accounts, track progress, and assess impact on revenue forecasts.

Skills

Leadership

Client success

Account management

Media math

Cross-functional teamwork

Analytical thinking

Numeracy

MS Office

Problem solving

Education

Bachelor’s degree in Business, Media, Communications, Finance or related field

Tools

MediaOcean

Prisma

National Toolkits

Spot Toolkits

Job description

## Associate Director, Client Engagement申请locations: New Yorktime type: 全职posted on: 今天发布job requisition id: R1126723**Job Description:**The Associate Director, Client Success will play a key leadership role in overseeing and supporting the team responsible for managing all Amplifi opted-in accounts across their designated operational company. This mid-level management position requires a deep understanding of Amplifi’s alternative income goals and strong motivation to exceed those targets. This role demands collaboration with all pillars across Amplifi, including Solutions, Strategy, Commercial Partnerships, and Revenue Operations, to resolve issues, implement solutions, and optimize processes for both new and existing Amplifi products. The Associate Director will also support senior management, both on Amplifi and across their designated operational company, in formulating strategies and conducting analysis to onboard new clients to the Amplifi group.Key Responsibilities:* Lead and support designated Senior Manager(s) and team(s) in the management of all Amplifi-opted in accounts, while understanding and aligning with strategic needs of each account* Collaborate closely with key Amplifi pillars (Solutions, Strategy, Commercial Partnerships, and Revenue Operations) to escalate issues, troubleshoot challenges, and deliver actionable solutions* Drive the development, refinement, and implementation of processes around current and new Amplifi products to optimize operational efficiency and client satisfaction* Partner with senior leadership to develop strategies for the onboarding and integration of new clients into the Amplifi group* Conduct analysis of client performance and alternative income opportunities, identifying areas for improvement and providing actionable insights to senior management* Serve as a subject matter expert on alternative income streams and act as a resource to senior leadership, within Amplifi and across their designated operational company* Oversee the successful execution of Amplifi’s alternative income strategies, ensuring consistent achievement of financial targets* Meet regularly with Senior Manager(s) to status on accounts, track buy progress, data and MediaOcean entry, and analyze how these factors impact revenue forecasts and overall business performance* Act as a resource for Senior Manager(s), Manager(s), Senior Associate(s) and Associate(s) for advice, council, and mentorshipExperience/Skills**:*** Bachelor’s degree in Business, Media, Communications, Finance or related field* 7+ years in a video, digital, programmatic, social activation or investment role* Experience in media tools such as: MediaOcean, Prisma, National Toolkits, Spot Toolkits* Proven experience in client success, account management, or related fields within the media or agency space* Excellent organizational and multitasking skills with attention to detail* Deep understanding of media math and marketplace trends* Strong leadership skills with experience managing cross-functional teams.* Exceptional problem-solving abilities and a proactive approach to resolving challenges* Advanced computer skills (MS Word, Excel, PowerPoint) and numeracy skillsThe annual salary range for this position is $114,425-$125,500. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.Benefits available with this position include:• Medical, vision, and dental insurance,• Life insurance,• Short-term and long-term disability insurance,• 401k,• Flexible paid time off,• At least 15 paid holidays per year,• Paid sick and safe leave, and• Paid parental leave.Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.#LI-AD5#LI-Hybrid**Location:**New York**Brand:**Amplifi**Time Type:**全职**Contract Type:**永久Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [e-mail] by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.