Associate Director, Campaign Data & Services

Planned Parenthood; New York (NY); On-site; USD 115,000 - 120,000; Full time

Job summary

Planned Parenthood seeks an Associate Director, Campaign Program Management to lead the Campaign Services program, delivering data products for direct response campaigns. The role emphasizes strategic design of data architectures and fundraising tactics, guiding both technical and non-technical stakeholders to reliable outcomes.

You will supervise analysts, develop SLAs, and ensure timely delivery across mail, telemarketing, email, text, and digital channels.

Qualifications

• Bachelor’s degree with 5+ years of experience providing technical support to direct response marketing programs with some management experience.
• Advanced SQL skills including CTEs, window functions, date/time manipulation, and pivoting data.
• Proven track record of delivering complex multi-part data products while managing multiple projects.
• Extremely organized strategic thinker balancing hard deadlines with ongoing optimization of CS program services.
• Strong communicator with ability to build partnerships with stakeholders to manage existing programs.

Responsibilities

• Optimize processes to build trust in the reliability and timeliness of CS program products and services.
• Devise service level agreements for production and delivery of data products for multiple channels (mail, telemarketing, email, text, digital).
• Oversee up to 100 campaign production processes per month with overlapping deadlines and ensure quality standards.
• Enhance flexibility and efficiency of campaign services while maintaining data integrity and QA.
• Produce campaign audiences using advanced SQL for online and offline channels.
• Supervise junior analysts and invest in their growth and development.
• Create technical and end-user documentation including data flow diagrams and user guides.
• Perform other duties as assigned.

Skills

Advanced SQL

Stakeholder management

Data storytelling

Project management

Analytical thinking

Education

Bachelor’s degree

Tools

SQL

Job description

Planned Parenthood seeks an Associate Director, Campaign Program Management to lead the Campaign Services program, delivering data products for direct response campaigns. The role emphasizes strategic design of data architectures and fundraising tactics, guiding both technical and non-technical stakeholders to reliable outcomes.

You will supervise analysts, develop SLAs, and ensure timely delivery across mail, telemarketing, email, text, and digital channels.