Associate Director, Campaign Data & Services

Planned Parenthood Federation of America; New York (NY); On-site; USD 115,000 - 120,000; Full time

Job summary

Planned Parenthood Federation of America seeks an Associate Director, Campaign Program Management to lead our Campaign Services production and data products. You will manage the data infrastructure supporting direct response marketing campaigns across mail, telemarketing, email, text, and digital channels.

Reporting to the Senior Director, Analytics and Reporting, you will oversee up to 100 campaign processes monthly, ensure timely delivery, and drive improvements in data quality and scalability

Qualifications

• Bachelor’s degree with 5+ years of experience providing technical support to direct response marketing programs and some management experience.
• Advanced SQL skills for analysis tasks including CTEs, window functions, date/time manipulation, and pivoting data.
• Proven track record of delivering complex multi-part data products while managing multiple projects.
• Extremely organized strategic thinker who can meet hard deadlines while optimizing CS program services.
• Ability to develop practical solutions and keep projects on timeline and standards.
• Strong written and verbal communication to collaborate with internal and external stakeholders.

Responsibilities

• Optimize processes to create trust in the reliability, accuracy, and timeliness of CS program products and services.
• Devise service level agreements for production and delivery of data products across campaigns.
• Oversee up to 100 campaign production processes per month with overlapping deadlines.
• Enhance the flexibility and efficiency of campaign services while maintaining data integrity.
• Use advanced SQL to produce audiences for online and offline channels.
• Supervise junior analysts and invest in their growth and development.
• Create technical documentation including data flow diagrams and user guides.

Skills

Advanced SQL

Data production management

Stakeholder collaboration

Education

Bachelor’s degree

Job description

Planned Parenthood Federation of America seeks an Associate Director, Campaign Program Management to lead our Campaign Services production and data products. You will manage the data infrastructure supporting direct response marketing campaigns across mail, telemarketing, email, text, and digital channels.

Reporting to the Senior Director, Analytics and Reporting, you will oversee up to 100 campaign processes monthly, ensure timely delivery, and drive improvements in data quality and scalability