Associate Director, Alumni Programs & Travel Operations

Cornell University; United States; Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health care options

Retirement contributions

Wellness programs

Job summary

Cornell University in Ithaca, NY seeks an Associate Director for Cornell's Adult University and Alumni Travel. You will help implement and execute CAU and Alumni Travel programs, ensuring operational excellence and strong participant experiences.

You will work with the Director and partners to strengthen systems, manage events, and coordinate internal and external collaborations across domestic and international programs.

Qualifications

• Bachelor's degree and 3 to 5 years relevant experience or equivalent combination in business, marketing, tourism/hospitality, or related field.
• Five or more years of progressively responsible professional experience in a complex, team-based environment.
• Ability to manage multiple complex projects, establish priorities, meet deadlines with attention to detail.
• Experience planning or coordinating complex events, conferences, or hospitality experiences with multiple stakeholders.
• Exceptional interpersonal, written, verbal, editing, and presentation skills with outstanding customer service.
• Demonstrated initiative and entrepreneurial, collaborative approach to innovation and operational improvement.

Responsibilities

• Lead operational work-streams across CAU Summer, Cornell Alumni Travel, CAU Study Tours, CAU Seminars, CAU Select Tours and coordinate logistics.
• Collaborate on budgets, pricing, forecasts, expenditure monitoring, and reporting for responsible stewardship.
• Research and coordinate relationships with vendors, negotiate pricing, contracting, procurement, and ensure compliance with university requirements.
• Develop and coordinate operational communications for participants, faculty, staff hosts, and partners; maintain information across email, WordPress, and platforms.
• Partner with Director to strengthen operational systems, improve participant experiences, and identify opportunities for growth.
• Staff on-campus, domestic, and international programs, including CAU Summer and multi-day events.

Skills

Interpersonal skills

Written communication

Verbal communication

Editing

Presentation skills

Project management

Customer service

Education

Bachelor's degree

Tools

WordPress

Job description

Cornell University in Ithaca, NY seeks an Associate Director for Cornell's Adult University and Alumni Travel. You will help implement and execute CAU and Alumni Travel programs, ensuring operational excellence and strong participant experiences.

You will work with the Director and partners to strengthen systems, manage events, and coordinate internal and external collaborations across domestic and international programs.