Associate, Digital Reconciliation

Dentsu International Americas, LLC; Detroit (MI); On-site; USD 50,000 - 80,000; Full time

Job summary

Dentsu International Americas, LLC's Detroit office is seeking an operations professional to support the end-to-end client lifecycle, from onboarding through offboarding, and to coordinate campaigns with internal and external partners.

You will handle campaign timelines, budget maintenance, reporting templates, and client audits, ensuring high quality and smooth transitions while collaborating with the Carat brand team.

Qualifications

• Experience coordinating campaigns and timelines.
• Ability to liaise with internal and external partners.
• Experience with budget tracking and reporting.
• Strong attention to detail and customer service.

Responsibilities

• Supports campaign timelines and delivers operational support to ensure materials meet client specifications and quality.
• Engages and maintains relationships across Media Operations and partners across all Media brands.
• Implements continuous improvement to make client and campaign delivery more efficient.
• Ensures client transitions from onboarding through offboarding are properly supported.
• Provides operational support for client contract setup and system maintenance.
• Maintains budget details and references such as MPAs and budget tracking.
• Generates client reports and supports audits with templates and standards.
• Provides additional operational support as needed.

Skills

Operational coordination

Client relationship management

Budget tracking

Reporting

Tools

Excel

CRM systems

Job description

The purpose of this role is to support client teams and their clients providing operational support of one or more elements of the end‑to‑end client lifecycle, from onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.

Job Description:

• Supports campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality
• Engages and maintains relationships across Media Operations and key partners across all Media brands
• Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses
• Ensures client transitions, from onboarding through offboarding, are properly supported and managed
• Partners with planning brands to provide operational support for client contract and records setup and system maintenance
• Ensures budget maintenance and utilisation is supported through creation and/or tracking of reference requirements, such as Media Purchase Authorisations (MPAs) and budget details
• Maintains client reporting requirements and generate reporting templates in accordance with requirementsSupports brand leadership in performing client audits
• Provides additional operational support as needed

Location: Detroit Brand: Carat Time Type: Full time Contract Type: Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e‑mail [e-mail] clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.

About dentsu

For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work