Associate Digital Product Manager - Patient Experience

NYU Langone Health; New York (NY); On-site; USD 85,000 - 146,000; Full time

Job summary

NYU Langone Health is seeking an Associate Digital Product Manager to join our cutting-edge digital team. You will help design, develop, and launch patient-facing and enterprise digital products, applying UX sensibility and data-driven decision making.

You will partner with cross-functional teams, translate stakeholder input into user stories, maintain roadmaps, and support agile delivery of SaaS and enterprise solutions within a large health system.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2+ years on a digital product team.
• Experience with agile product development.
• Experience writing requirements for custom software (user stories, acceptance criteria).
• Experience using data/analytics to inform decisions.
• Ability to incorporate stakeholder feedback to shape products.

Responsibilities

• Execute parts of NYU Langone digital strategy as an individual contributor.
• Help develop and implement software to improve patient experience.
• Maintain and communicate the product roadmap; escalate blockers.
• Analyze stakeholder and customer needs to inform roadmap and features.
• Document requirements and progress using GitHub and Microsoft tools.
• Collaborate with cross-functional teams to build solutions.
• Support timelines and manage roadblocks with leadership and tech teams.
• Drive process improvements and change management across key projects.
• Provide operational support for products and build relationships across IT.

Skills

Agile methodologies

Data analytics

User stories / acceptance criteria

Stakeholder management

Requirements writing

UX sensibility

Communication skills

End user focus

Education

Bachelor's degree or equivalent

Tools

GitHub

Microsoft Products

Job description

NYU Langone Health is seeking an Associate Digital Product Manager to join our cutting-edge digital team. You will help design, develop, and launch patient-facing and enterprise digital products, applying UX sensibility and data-driven decision making.

You will partner with cross-functional teams, translate stakeholder input into user stories, maintain roadmaps, and support agile delivery of SaaS and enterprise solutions within a large health system.