Associate Digital Product Manager

Highmark Health; United States; Hybrid; USD 72,700 - 116,600; Full time

Job summary

Highmark Health is seeking an Associate Digital Product Manager to manage the digital product roadmap and serve as a point of contact for digital products. The role involves collecting product data, aligning product requirements with business goals, and collaborating with stakeholders to drive product vision.

Qualified candidates should have a Bachelor's Degree and at least 2 years of experience in digital product management or business analysis, preferably within the healthcare industry. This position offers a hybrid working environment and opportunities for growth.

Qualifications

• 2 years in a Business or Technical Analysis, or Digital Product Management role.
• Ability to synthesize customer research and align product requirements with business goals.
• Experience in the Healthcare Industry preferred.

Responsibilities

• Serve as the point of contact for assigned digital products.
• Collects quantitative product data and metrics through market research.
• Manage the digital product roadmap and backlog.

Skills

Written communication

Interpersonal skills

Attention to detail

Conflict Management

Education

Bachelor's Degree in Business, Science, Technology, Design, Healthcare or related field

Job description

## Associate Digital Product ManagerApplyremote type: Hybridlocations: PA, Working at Home - Pennsylvania: MD, Working at Home - Maryland: WA, Working at Home - Washington: NC, Working at Home - N Carolina: LA, Working at Home - Louisianatime type: Full timeposted on: Posted Todayjob requisition id: J282688## **Company :**Highmark Health## **Job Description :****JOB SUMMARY**This job plays a critical role representing the customer’s voice throughout the product development lifecycle. The incumbent will contribute to and evangelize the vision and strategy for assigned digital products, clearly articulate the “why” behind the products, and facilitate the digital product roadmap. Will bridge technology, business, and customer needs to create remarkable digital experiences that solve customer’s problems, drive business value, and produce desired outcomes. Will be responsible to define the product’s fundamental value proposition, outline the vision and execution plan, gain alignment and support from key strategic partners and stakeholders, and oversee execution of that vision. The incumbent will collaborate with digital design, digital development, and data & analytics counterparts to align and coordinate efforts for effective delivery.**ESSENTIAL RESPONSIBILITIES*** Serves as the point of contact for assigned digital products both internally and externally.* Collects quantitative product data and metrics through market research. Synthesizes customer research.* Gathers product requirements and aligns them with business goals. Coordinates with stakeholders to achieve product vision. Works on developing high-level product strategy and direction.* Leverages inventory of existing digital capabilities to inform approaches for product solutions.* Familiar with the department's and the company's strategy and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to key stakeholders. Manages the digital product roadmap and backlog and uses input from customers and internal stakeholders to frequently refresh and re-prioritize the backlog.* Serve as accountable owner for the digital products/tools as assigned.* Coordinate with other Product Managers to ensure cross-product alignment. Collaborates with other Digital Product Managers.* Other duties as assigned or requested.**EDUCATION****Required*** Bachelor's Degree in Business, Science, Technology, Design, Healthcare or related field**Substitutions*** 6 years of related and progressive experience in lieu of Bachelor's degree**Preferred*** None**EXPERIENCE****Required*** 2 years in a Business or Technical Analysis, or Digital Product Management role**Preferred*** 2 years in the Healthcare Industry**LICENSES or CERTIFICATIONS****Required*** None**Preferred*** None**SKILLS*** Written, interpersonal, communication, and presentation skills* Demonstrated ability to work with supervision with a high degree of organization and attention to detail and manage tasks, assignments, deadlines, and produce results* Ability to learn quickly* Successfully partners through collaboration and sense of urgency regarding process implementation and improvement / optimization* Leads with a customer and clinician-centric lens and advocates for a combined customer and clinician view in all interactions* Conflict Management**Language (Other than English):**None**Travel Requirement:**0% - 25%**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS****Position Type**Office-basedTeaches / trains others regularlyFrequentlyTravel regularly from the office to various work sites or from site-to-siteOccasionallyWorks primarily out-of-the office selling products/services (sales employees)NeverPhysical work site requiredYesLifting: up to 10 poundsConstantlyLifting: 10 to 25 poundsOccasionallyLifting: 25 to 50 poundsRarely***Disclaimer:*** *The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. **Compliance Requirement**: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.* *As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.***Pay Range Minimum:**$72,700.00**Pay Range Maximum:**$116,600.00*Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.*