Senior HRIS Analyst

Highmark Health; Louisiana; Hybrid; USD 79,000 - 127,000; Full time

Job summary

Highmark Health seeks a Senior HRIS Analyst to support HR technology management and enterprise processes. You will gather requirements, configure systems, and deploy new features in alignment with business needs.

The role partners with stakeholders to analyze issues, develop tests, and ensure changes meet customer expectations. Travel is minimal; remote work options are available.

Qualifications

• 5+ years designing, building HR solutions using information technology.
• 2+ years in at least one of Workday, Kronos, Salesforce or a Learning Management System.
• 3+ years in HR process with business analysis and requirements definition.

Responsibilities

• Application maintenance and support: gather requirements, map to capabilities, and test scripts.
• Provide production support and deploy changes in a timely, quality manner.
• Lead upgrade planning, coordinate with vendors, and ensure change control compliance.
• Translate business processes into functional requirements and operational metrics.

Skills

HRIS Experience

Education

Bachelor's Degree in CS/HR or related field

6 years of equivalent experience

Master's Degree preferred

Tools

Workday

Kronos

Salesforce

LMS

Job description

## Senior HRIS AnalystApply: Remote: PA, Working at Home - Pennsylvania: MD, Working at Home - Maryland: WA, Working at Home - Washington: NC, Working at Home - N Carolina: LA, Working at Home - Louisiana: Full time: Posted Today: J288649## **Company :**Highmark Health## **Job Description :****JOB SUMMARY**This job requires a solid understanding of HR and Payroll systems functionality and business process configuration capabilities. The incumbent will support all Enterprise business areas and will be accountable to HR Technology Management as well as Enterprise Process Owners for the assigned functional areas. The incumbent will partner with stakeholders to analyze system and process issues along with enhancement opportunities. The incumbent will partner with the business to gather requirements documentation for various business initiatives and partner with other IT business areas to configure, test and deploy solutions. The incumbent will support HR customers with process or system issues related to the functional domain being supported. The incumbent will conduct user experience sessions with various stakeholders (employees, managers, etc.) to identify opportunities for improvement and collect voice of customer. This job will be responsible for developing, testing and deploying new features in support of customer needs and within the application update cycles.**ESSENTIAL RESPONSIBILITIES*** Application Maintenance and Support: Maintain knowledgeable of future application features. Gather business requirements and map to system capabilities. Perform configuration changes in accordance with application procedures. Develop and execute test scripts as part of regression testing. Provide production support to ensure business processes execute as planned. Deploy application changes in a timely & quality manner. Lead implementation and maintenance activities for the application areas assigned.* Customer: Ensure the customer vision and strategy is understood. Define the capabilities required to deliver on the customer’s strategy. Ensure requirements are defined, reviewed and agreed upon with the customer SME team. Communicate regularly with the customer team to ensure expectations are aligned. Meet customer commitments on-time and within expected budgets.* Process Management: Coordinate the planning and deployment of system upgrades and maintenance, including the scheduling of key activities and communicating of system deployment plans, while ensuring business requirements are effectively met. Regularly assess current state of services and proactively identify areas of opportunity for improvement. Understand objectives of business processes related to the technology. Serve as an escalation point for process design and system configuration support. Maintain the system configuration, reporting and calculated field designs for the assigned functional areas. Responsible for driving process design activities of the assigned functional areas. Translate business process design into functional requirements. Define, develop and deliver operational metrics for the operating performance of the assigned functional areas.* Project Management: Identifies, escalates key issues, risks, roadblocks in delivering customer solutions. Develop and manage plans related to new projects and BAU activities. Coordinate and lead team meetings. Coordinate activities with Highmark TAC and 3rd party providers. Partner with business to create and test strategy documents.* Complete all needed unit testing and applicable documentation prior to implementation / hand-off to business, related to all business processes, updates, upgrades, implementations and project work.* Adhere to proper change control processes for audit and compliance with regards to all business processes, updates, upgrades, implementations, and project work.* Other duties as assigned or requested.**EDUCATION****Minimum*** Bachelor's Degree in Computer Science, Human Resources, or related field**Substitutions*** 6 years' of equivalent experience**Preferred*** Master's Degree in Computer Science, Human Resources, or related field**EXPERIENCE****Minimum*** 5 years' experience in designing, building, and implementing HR business solutions using information technology, To Include:* 2 years' experience in at least one of the following systems: Workday, Kronos, Salesforce or a Learning Management System, and* 3 years Functional business process experience with Human Resources, and* 3 years' experience in business analysis and requirements definition**Preferred*** 3 years' experience configuring & supporting HR, Payroll, Salesforce and/or Learning Applications, and* 2 years' experience configuring, testing and deploying technology in one or more of the following systems: Workday, Kronos, Salesforce and/or Learning Management Systems, and* 3 years Healthcare or health insurance experience**KNOWLEDGE, SKILLS & ABILITIES*** Strong Functional knowledge with Talent Acquisition/Talent Management, HCM/Benefits/Compensation/Leave Administration/Employee Health, Payroll/Time & Attendance, and/or Portal Design/Content Management/Case Management and Knowledge* Knowledge and training of the reporting tool; Experience in HCM Application reporting tool(s); Knowledge of reporting specifications, available fields, and structure Management* Knowledge of appropriate escalation process for unresolved issues**LICENSES/CERTIFICATIONS****Required*** None**Preferred*** PHR/SPHR* Workday Certification**Language (Other than English):**None**Travel Requirement:**0% - 25%**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS****Position Type**Office-basedTeaches / trains others regularlyOccasionallyTravel regularly from the office to various work sites or from site-to-siteRarelyWorks primarily out-of-the office selling products/services (sales employees)NeverPhysical work site requiredYesLifting: up to 10 poundsConstantlyLifting: 10 to 25 poundsOccasionallyLifting: 25 to 50 poundsRarely***Disclaimer:*** *The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. **Compliance Requirement**: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.* *As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.***Pay Range Minimum:**$79,300.00**Pay Range Maximum:**$127,100.00*Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.*