Associate Development Officer, Leadership Giving

PIH; Boston (MA); Hybrid; USD 70,000 - 74,000; Full time

Benefits offered by this job

Work from anywhere in the U.S.

Comprehensive health coverage

401(k) with employer contributions

Flexible PTO and holidays

Job summary

Partners In Health (PIH) is seeking an Associate Development Officer, Leadership Giving, to cultivate and steward a mid-level donor portfolio ($1,000–$25,000). You will design personalized communications, coordinate with leadership and other teams, and help upgrade donors into the major gifts program.

You will manage communications via email, mail, and phone, build a donor-centered strategy, and support retention and upgrades, with travel 10–20% and occasional evenings/weekends for events.

Qualifications

• Bachelor’s degree (or equivalent experience), 2-3 years experience working in a professional nonprofit fundraising environment or related industry.
• Proven capabilities with donors or clients, including experience soliciting gifts and executing donor stewardship and cultivation strategies.
• Excellent oral and written communication and interpersonal skills.

Responsibilities

• Manage a dynamic portfolio of mid-level donors by designing and executing cultivation, solicitation and stewardship strategies to enhance retention and revenue.
• Build a strong pipeline for the major gifts team by qualifying, soliciting, and upgrading donors.
• Collaborate with planned giving and donor engagement teams to expand legacy society and donor engagement.

Skills

Donor stewardship

Communication skills

Travel readiness

Education

Bachelor's degree or equivalent

Tools

Salesforce

Excel

PowerPoint

Word

Job description

Position Title:

Associate Development Officer, Leadership Giving

Position Classification:

Regular; Exempt; Full-Time; 40 Hours/Week

Reports To:

Director of Leadership Giving

Location:

Employees in this role can work from our Boston, MA office, remotely within the U.S. or a hybrid of these two options. 10-20% domestic travel expected; willing to work occasional nights/weekends for donor events.

Please note that we do not sponsor U.S. work authorization for this role. Candidates must be able to legally work in the U.S. without visa sponsorship.

Position Overview:

The Associate Development Officer (ADO), Leadership Giving, will cultivate, steward, and solicit a dynamic portfolio of Leadership (mid-level) donors, defined as individuals giving between $1,000 and $25,000 annually in at least one of the past 2 fiscal years. Under the supervision of the Director of Leadership Giving, the Associate will design and execute a personalized donor communications and solicitation strategy for this portfolio with goals of increasing retention and upgrading donors to the major gift portfolio.Collaborating within the Leadership Giving team as well as with the major gifts, planned giving and donor engagement teams, the ADO will work to reach as many discovery donors as possible to qualify, cultivate, and upgrade. The ADO will partner closely with the Associate Engagement Officer to coordinate stewardship and communication to the mid-level standard donors.The ADO will also work collaboratively within the development department, and with several other PIH teams, including communications, development operations, and country sites.

Responsibilities:

• Manage a dynamic portfolio of mid-level donors by working with the senior manager to design and execute a targeted cultivation, solicitation and stewardship strategy to enhance retention, grow revenue and improve donor advancement.
• Build a strong pipeline for the major gifts team by reaching out to qualify, solicit, and upgrade as many donors as possible.
• Work with the planned giving team to increase the number of legacy society members.
• Collaborate with the donor engagement, annual giving, and planned giving teams to align donor outreach strategies.
• Work closely with development program liaisons and site teams to draft and send relevant updates using email, mail and phone. Ensure donors are kept connected and up-to-date on the work at PIH. Determine new and effective ways to show appreciation for support and impact of gifts.
• Work closely with the Manager of Leadership Giving to provide appropriate cultivation, stewardship and communication to the mid-level standard donors with the goal of increasing retention.
• Support the Leadership Giving and Annual Giving team in achieving their goals through donor outreach projects, such as calendar year end solicitation and stewardship outreach among others. Stay informed on PIH programs and projects to be able to discuss and share updates with donors.
• Develop a strong understanding of our donor database, Salesforce, to update and maintain constituent data. Design and produce customized and personalized donor communications materials to help nurture and strengthen mid-level standard donors’ relationship with PIH. Work closely with the stewardship team to help develop and facilitate production of new tools and materials.

Qualifications:

• Bachelor’s degree (or equivalent experience), 2-3 years experience working in a professional nonprofit fundraising environment or other related industry.
• Proven capabilities working with donors or clients, including experience soliciting gifts and executing donor stewardship and cultivation strategies.
• Excellent oral and written communication and interpersonal skills.
• Solid computer skills in a PC environment. Excellent skills in the functional use of Microsoft Excel, PowerPoint, and Word. Working knowledge of Salesforce and/or experience with data management or customer relationship management systems a plus.
• Customer service experience a plus.
• Demonstrated ability to handle confidential information with discretion.
• Demonstrated competence to assess priorities and manage a variety of competing tasks in a time-sensitive environment and to meet deadlines with attention to detail and quality.
• Willing to travel domestically and internationally as needed (10-20%).
• Willing to work occasional nights/weekends for donor related events.

Core Values and Competencies

• Demonstrates the organization’s core values of: Commitment, Humility, Integrity and Pragmatic Solidarity/Accompaniment
• Accountability – Able to accept responsibility for one's actions, outcomes, and those of their team.
• Achieving results – Able to set realistic goals, put plans into action, monitor progress, evaluate outcomes, and apply lessons learned.
• Adaptability – Able to adapt to change, to balance multiple demands, consider new approaches, and persist towards solutions in changing circumstances.
• Teamwork – Able to work well with others to achieve common goals. Exemplary interpersonal skills; ability to collaborate effectively with staff across departments and countries.

Other Requirements

• Willing to travel domestically and internationally as needed (10-20%).
• Willing to work occasional nights/weekends for donor related events.

This vacancy may be used to fill similar positions.

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Any offer of employment is contingent upon the successful completion of applicable background checks.

Our Benefits Are Built for Real Life

We know you do your best work when you’re supported.

• Work from anywhere in the U.S.for most roles, with flexibility baked into how we operate
• Comprehensive health coverage(medical, dental, vision, disability, and life insurance) so you can focus on what matters
• A 401(k) with automatic employer contributionsto help you invest in your future
• Flexible PTO with no cap, plus generous holidays, summer and winter breaks, and a sabbatical program
• Professional development supportandhome office reimbursementsto help you grow and work comfortably wherever you are

(Some roles may require specific locations or on-site presence. Benefits are subject to plan terms.)

The starting salary range for new hires in this position is between $70,040-$74,160/year and may vary depending on multiple, individualized factors including functional experience and job-related experience. Our Human Resources team will work with you during the hiring process to understand your likely placement within this salary range. In keeping with Partners In Health’s commitment to salary transparency and internal parity, salaries at PIH are not negotiable.

Partners In Health will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact: [e-mail].