Associate, Dealer Sales

Hill Country Class 3 LLC; Leander (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Hill Country Class 3 LLC is seeking an Associate, Dealer Sales in Leander, TX to oversee dealer accounts and support sales operations for our organization. This service-driven role focuses on onboarding, relationship management, and promoting dealer profitability.

The position involves maintaining records, coordinating with internal teams, and driving sales growth through promotional activities and strong customer service.

Qualifications

• High school diploma or GED or equivalent work experience.
• Experience handling multiple administrative tasks.
• Ability to build and maintain relationships with management, vendors and co-workers.
• Familiarity with SOPs and company policies.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Visio).

Responsibilities

• Serve as the daily point of contact for established dealer accounts.
• Maintain records of customer interactions and sales activities.
• Oversee Dealer onboarding process and cross-functional coordination.
• Support promotional or merchandising strategies and sales growth.
• Resolve operational issues and respond to dealer needs.
• Engage with customer calls and emails in a timely fashion.

Skills

MS Office

Communication

Customer relations

Administrative tasks

Education

High school diploma/GED

Tools

MS Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Associate, Dealer Sales

Full Time Sales Leander, TX, US

Salary Range: $18.00 To $20.00 Hourly

Summary Description: This position oversees Dealer accounts and fosters a positive working relationship. This role is service driven to support sales operations for the organization and Silencer Shop Dealers as needed or requested.

Position Purpose: The purpose of this position is to oversee all aspects of Dealer sales processes from acquiring, managing and growing dealer accounts under the direction of department leadership. By centralizing responsibility for Dealer sales operations, we aim to improve accuracy and minimize errors to enhance Dealer service and overall satisfaction. This role will serve as the focal point for all sales activities, driving continuous improvement initiatives, by following policies and procedures, and implementing best practices to elevate our capabilities.

RESPONSIBILITIES

• Protects and promotes the Silencer Shop brand at all times.
• Supports our Mission, “Silencer Ownership Simplified”
• Serve as the daily point of contact for established accounts, managing operational support, client relations, and promotional or merchandising strategies.
• Complete Dealer onboarding process including cross-functional coordination.
• Maintain accurate records of customer interactions and sales activities in BoundBook.
• Participate in training sessions and range days to stay updated on product knowledge and sales techniques.
• Sales growth and revenue generation, Dealer relationship management and account support
• Promotional and merchandising sales support
• Resolve operational issues and servicing account needs
• Performance analysis by compiling sales data for metrics
• Engagement with customer calls and emails in a timely fashion
• Assist with special projects assigned by Management
• Assumes additional responsibilities as assigned
• Works collaboratively with others (internally and externally) to achieve common objectives, goals and results.
• Demonstrates fiscal responsibility with all Company assets.

SCOPE

• Accountable for setting own work direction toward specific objectives
• May serve as advisor to staff and above
• Acts on assigned work
• May provide input on work activities, identifying problems and recommending solutions to assigned daily tasks
• Objectives set by manager who directs employees to execute tasks or projects

REQUIREMENTS

• EDUCATION & EXPERIENCE: High school diploma/GED equivalent or equivalent work experience
• No experience necessary
• Experience in handling multiple administrative tasks
• Establish and maintain an effective working relationship with management, vendors and co-workers and foster a team environment
• Level 2: High school diploma/GED equivalent or equivalent work experience
• 2+ years of experience necessary
• Experience in handling multiple administrative tasks
• Establish and maintain an effective working relationship with management, vendors and co-workers, and foster a team environment
• Level 3 (Lead): High school diploma/GED equivalent or equivalent work experience
• 4+ years of experience necessary
• Experience in handling multiple administrative tasks
• Establish and maintain an effective working relationship with management, vendors and co-workers, and foster a team environment

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the Department’s SOP’s and Company Policies and Procedures.
• Basic familiarity with applicable federal regulations pertaining to acquiring and disposing of firearms, and maintenance of related records
• Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable)
• Ability to communicate well with the general public
• Knowledge of office machines including facsimile, photocopier, and calculator preferred
• Ability to frequently push, pull, squat, bend and reach
• Ability to work in a fast-paced environment
• Elementary knowledge of practices and procedures in a particular field of specialization in the execution of assigned duties and responsibilities
• Elementary understanding of departmental structure and policies of Silencer Shop.
• Level 2:
• Elementary professional knowledge and fundamental concepts, practices and procedures of a particular field of specialization in the execution of assigned duties and responsibilities
• Elementary understanding of departmental structure and policies with an elementary understanding of the cross functional structure and policies of Silencer Shop.
• Level 3 (Lead):
• Basic professional knowledge and fundamental concepts, practices and procedures of a particular field of specialization in the execution of assigned duties and responsibilities
• Basic professional understanding of departmental structure and policies with an elementary understanding of the cross functional structure and policies of Silencer Shop.

PROFESSIONAL CERTIFICATION

N/A

WORKING CONDITIONS/TRAVEL REQUIREMENTS

• Must be able to work the normal business hours as set by management for the team employee is assigned.
• Must be able to report to work timely and work both the times of day and total hours per week required as set by management
• Physical:
• May be required to lift up to 35 pounds
• Must be able to stand and/or sit for extended periods of time
• Must be able to use computers, telephones, and office equipment

Attachments (2)

• Associate, Dealer Sales_FINAL_2026.10.04.pdf
• 2026 Benefits Enrollment Guide - Silencer Shop 2026.pdf