Employee Relations Business Partner

Cracker Barrel; United States; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Rx, Dental and Vision on Day

Life Insurance and Disability Coverage

401k with company matching

Employee Discount

Job summary

Cracker Barrel is seeking a qualified professional to lead Title II/Title VII investigations, gather evidence, interview stakeholders, and document facts. You will determine policy violations, support in legal discovery, and advise management on policy interpretation and compliance.

Role involves drafting new policies and training materials, assisting with employee relations decisions, and presenting seminars to educate field management on employment laws and policies. Equal opportunity employer.

Qualifications

• Bachelor’s degree required.
• General knowledge of employment law and human resources issues.
• Excellent analytical and decision-making skills.
• Excellent communication skills, both written and oral.
• Strong interpersonal and mediation/negotiation abilities.
• Knowledge of public accommodations laws is a plus.

Responsibilities

• Make Title II and Title VII investigations and review initial claims.
• Conduct in-depth investigations with interviews and evidence collection.
• Determine policy violations and provide recommendations.
• Assist in legal discovery and act as fact witness in litigation.
• Advise management on policy, procedure and compliance.
• Provide training in employment law and policy interpretation.
• Draft policies, handbooks and training materials.
• Collaborate to resolve employee relations issues across departments.
• Facilitate training sessions for field management.

Skills

Analytical skills

Decision making

Written and oral communication

Interpersonal skills

Mediation and negotiation

Listening skills

Education

Bachelor’s Degree

PHR/SPHR preferred

Job description

They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company.

What You’ll Do

• Make the Moment Title II and Title VII Investigations Documents and reviews all initial claims and determines if additional investigation is necessary.
• Conduct in-depth Title II and Title VII investigations by conducting personal interviews, collecting relevant evidence, and properly documenting the facts of the case.
• Determine if a policy violation exists and make recommendations.
• Assist in legal discovery and represent Cracker Barrel as a fact witness in litigated cases.
• May require attendance at fact-finding hearings, agency hearings, depositions, or as a witness for the corporation.
• Advise Management on Policy, Procedure, and Regulatory Compliance.
• Advise field management on policy and procedure interpretation and appropriate application.
• Provide guidance in personnel decisions such as hiring, counseling, performance evaluations, leave of absence issues, workplace accommodations, disciplinary actions, and terminations.
• Ensure compliance with applicable laws and regulations.
• Ensure the uniform and equitable application of organizational policies and procedures.
• Assist in drafting new policies and procedures.
• Advise store management, district managers, and Regional Vice Presidents on how to address ER related issues under their responsibility.
• Compliance and Policy Training and Communications: Take proactive measures to increase awareness of policy and law, and identify and address employee relations issues.
• Facilitate employee relations and employment law training for field management.
• Present seminars and assist in orientation programs to educate field management regarding employment laws and policies.
• Draft information for handbooks, Operations Manual, and other training material.
• Conduct on-site training and open-door sessions for hourly field employees.
• Collaborate to Resolve Employee Relations Issues: Proactively address employee issues to safeguard company position.
• When appropriate, seek a quick and final resolution.
• Resolve employee relations claims by collaborating with appropriate parties (FHR, DM, GM, RVP, Risk Management, Compensation, Benefits, Loss Prevention, EAP).
• Make recommendations regarding personnel disciplinary action when necessary.

Qualifications & Requirements

• Bachelor’s Degree required.
• 2 - 3 years of relevant experience.
• PHR/SPHR preferred.
• General knowledge of employment law and general human resources issues.
• General knowledge of laws regarding public accommodations.
• Excellent analytical and decision making skills.
• Excellent written and oral communication skills.
• Strong listening skills.
• Strong interpersonal skills such as mediation, negotiation and listening in conflict situations.
• Strong presentation skills.
• Excellent computer skills.
• Excellent organizational skills.
• Strong project management skills including multi-tasking and prioritizing to produce a solid work product.

Focus on You

We're all about making sure you're taken care of too.

Here’s what’s in it for you:

• Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities
• Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
• Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development
• Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
• Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
• More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

A Little About Us

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots - always serving up more than a meal.

See for yourself.

Cracker Barrel is an equal opportunity employer.

Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

They say you are the company you keep - and at Cracker Barrel we take that serious. Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued. Because making a difference in someone’s life can feel big-But it’s often the smallest moments that make the deepest impact. We’re all in this together-to make a real difference for our guests, every day. That’s why, at Cracker Barrel, you’re all in good company. Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it’s become even more-somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots - always serving up more than a meal.