Associate Data Configuration Analyst

Cracker Barrel; Lebanon (TN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Rx, Dental and Vision on Day

Life Insurance and Disability Coverage

Paid Vacation/Employee Assistance

401k Matching

Employee Stock Purchase Program

Cracker Barrel discount 35%

Job summary

Cracker Barrel is seeking an information systems professional to analyze data management needs and translate them into actionable plans for Marketing systems. You will serve as a system expert, communicate operational priorities to Marketing leadership, and drive change across teams with careful planning and testing.

The role emphasizes governance, documentation, and cross-functional collaboration to ensure compliant, successful implementations and sustained support for key stakeholders.

Qualifications

• Bachelor of Science in Information Technology, Marketing, business, or related field or equivalent work experience in information services.
• Strong communication, analytical and problem solving abilities.
• Experience leading teams and managing projects.

Responsibilities

• Analyze, evaluate and prepare recommendations of data management to support the business need.
• Participates in project team meetings and serves as a system expert for Marketing. Communicates operational need and priorities to Marketing leadership.
• Responsible for configuration changes and determining the application testing needs by analyzing the business and system functionality.
• Identify, document and communicate changes to project team.
• Creates, schedules and executes implementation plans to release changes in a controlled manner.
• Validates implementation success.
• Ensures necessary documentation for Sarbanes compliance purposes, PCI, and internal Project Management processes have been completed.
• Ensures updates are communicated to testing and development groups, Store Support, Operations or other departments.
• Provides training of changes to key stakeholders.
• Provides third tier escalation support for the stores.
• Analyze and research any questions reported by stores or other departments. Proactively research potential problems with existing applications.

Skills

Team leadership

Info systems knowledge

Communication skills

Organization skills

Spreadsheet/database knowledge

Analytical/problem solving

Multitasking

Education

Bachelor's degree in IT/Marketing/Business

Job description

They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we're in the business of serving those who serve our guests. Whether you're designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.

What You'll Do - You'll Make the Moment

• Analyze, evaluate and prepare recommendations of data management to support the business need.
• Participates in project team meetings and serves as a system expert for Marketing. Communicates operational need and priorities to Marketing leadership.
• Responsible for configuration changes and determining the application testing needs by analyzing the business and system functionality.
• Identify, document and communicate changes to project team.
• Creates, schedules and executes implementation plans to release changes in a controlled manner.
• Validates implementation success.
• Ensures necessary documentation for Sarbanes compliance purposes, PCI, and internal Project Management processes have been completed.
• Ensures updates are communicated to testing and development groups, Store Support, Operations or other departments.
• Provides training of changes to key stakeholders.
• Provides third tier escalation support for the stores.
• Analyze and research any questions reported by stores or other departments. Proactively research potential problems with existing applications.

Experience and Education

• Bachelor of Science in Information Technology, Marketing, business, or related field or equivalent work experience in information services.

Knowledge and Skills

• Ability to lead teams effectively
• Technical knowledge of Information Systems including programming, systems development and quality assurance testing processes.
• Excellent written and oral communication skills.
• Strong organizational skills.
• Proficient computer skills including strong knowledge of spreadsheet and database software.
• Excellent analytical, problem solving, and decision making skills.
• Detail and multi-task oriented.

Focus on You

We're all about making sure you're taken care of too. Here's what's in it for you:

• Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities
• Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
• Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development
• Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
• Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
• More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

A Little About Us

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.

Cracker Barrel is an equal opportunity employer.

Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.