Associate Cyber Security Operations Analyst

S&C Electric; Chicago (IL); On-site; USD 73,000 - 96,000; Full time

Job summary

Join a forward-thinking company as an Associate Cyber Security Operations Analyst, where you will play a pivotal role in enhancing the security of critical infrastructure. This position offers you the chance to work on impactful projects that contribute to a safer and more resilient electrical grid. Collaborate with a dynamic team while developing your skills in cybersecurity and incident management. With a commitment to employee ownership and innovation, this role provides the perfect opportunity for growth and making a difference in the energy sector.

Qualifications

• Degree in Information Systems, Cybersecurity, or related field in progress.
• Familiarity with Microsoft security technology is required.

Responsibilities

• Monitor security alerts and triage Tier 1 security incidents.
• Create and update incident playbooks and SOPs for team-wide adoption.
• Support leadership with metrics and dashboards to analyze program effectiveness.

Skills

Cyber Security Concepts

Incident Management

Microsoft Security Technology

Customer Service

Communication Skills

Organizational Skills

Critical Thinking

Education

Associate's Degree in Information Systems

Bachelor's Degree in Cybersecurity

Tools

Microsoft Office

Job description

Associate Cyber Security Operations Analyst

As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively.

Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner!

Hours

8:00 am – 5:00 pm (Mon-Fri) Onsite with Flexibility

Compensation

At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position in the United States is $73,920 - $95,495.40. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C’s annual incentive plan (AIP), subject to eligibility criteria.

Join Our Team as an Associate Cyber Security Operations Analyst!

The Information Technology team is responsible for designing, implementing, and maintaining a robust technology infrastructure to support the organization’s operations. Through improving cybersecurity and troubleshooting technical issues to driving innovation through cutting-edge solutions, the IT team ensures seamless connectivity, data security, and optimal functionality, empowering the company with a reliable and efficient digital ecosystem aligned with strategic goals.

The Associate Cyber Security Operations Analyst is responsible for security alert monitoring and initial triage of Tier 1 security incidents. This includes effective use cyber security operations (CSOC) processes and technology for detection, triage, and remediation or escalation activities. The Associate Analyst will collaborate with the team and the external services provider to inform alert rules tuning and automation and create and update playbooks and SOPs. The Associate Analyst will also assist with security posture management initiatives as assigned.

Key Responsibilities

• Provide virtual and in-person support for internal customers, addressing Tier 1 security incident tickets, providing resources, and escalating more complex incidents and issues when needed
• Utilize security technology and processes to monitor security alerts, triage them quickly appropriately
• Create, update, and obtain reviews of Tier 1 incident playbooks and SOPs for team-wide adoption
• Assist in the development, implementation, and review of internal systems, policies, and procedures to support operational needs
• Perform external research of best practices and changing trends in cyber security and cyberattacks to inform improvements to defensive and proactive security measures
• Support leadership with creating, managing, and analyzing related metrics and dashboards that show program and process effectiveness. Ask questions to understand incidents as they are reported or alerted and identify potential opportunities for process and metrics improvement
• Promote the information security awareness programs and ensure that team members understand security policies and their role in risk management
• Additional project work as required
• Understand and comply with all applicable Company policies and rules

What you’ll Need To Succeed

• Degree program in Information Systems, Cybersecurity, Computer Science, Computer Engineering, or a related field in progress to be complete within 2 years (associate’s degree) or 3 years (bachelor’s degree) from date of hire
  Familiarity with Microsoft security technology
• Foundational knowledge of cyber security and incident management concepts
• Strong interpersonal skills with the ability to interview, facilitate, and collaborate with diverse subject matter experts and stakeholders
• Strong customer service skills with demonstrated experience responding to customer inquiries/incident reports in a useful and timely manner
• Excellent written and verbal communication skills with the ability to communicate effectively with all levels of leaders and team members, adjusting communication approaches based on the audience
• Strong organizational skills with the ability to manage multiple projects simultaneously to deadlines
• Ability to work independently and as part of a team
• Strong attention to detail and ability to follow activities through on time and with accuracy
• Critical thinking and problem-solving skills and an ability to identify potential issues and seek support for resolution
• Ability to work in manufacturing and assembly environments
• Proficient in Microsoft Office products including Outlook, Excel, and PowerPoint

Preferred

• Associate or bachelor’s degree or certification in Information Systems, Cybersecurity, Computer Science, Computer Engineering, or a related field
• Relevant, foundational cybersecurity coursework or certifications
• At least 1 year experience in incident management or related cybersecurity function

S&C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at [e-mail].

#LI-BB1

About the company

S&C Electric Company is a global provider of equipment and services for electric power systems. Founded in 1911, the Chicago-based company designs and manufactures switching and protection products for electric power transmission and distribution.