Associate Community Manager

Group Jazz; San Jose (CA); Hybrid; USD 55,000 - 85,000; Full time

Job summary

PMP Management is seeking an Associate Community Manager to support the Association and Community Managers with administrative duties across the San Francisco division and Park Townsend HOA.

You'll provide outstanding service to homeowners, board members, and vendors, coordinate with third-party vendors, update portals, prepare board packets, and help manage budgets while working in a hybrid environment (3 on-site days and 2 days in SF).

Qualifications

• 4 Year College Degree preferred but not required.
• 1-2 Years of experience in an administrative role.
• Extraordinary customer service skills.
• Exceptional writing and communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Proficient in reviewing and understanding budgets and financial statements.
• Strong organizational skills.
• An honest, responsible, optimistic, and enjoyable demeanor.

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community related tasks.
• Board packet assembly, including copying, binding, labeling envelopes and mailing when applicable.
• Updating association portals, including current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third party vendors.
• Create monthly newsletters.
• Assist with architectural application process.
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary.
• Additional duties as assigned.

Skills

Administrative experience

Customer service

Writing & communication

Microsoft Word

Microsoft Excel

PowerPoint

Organizational skills

Attention to detail

Education

4-year college degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Become the Best Part of PMP Management!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as an

Associate Community Manager.

Who We Are

Description:

Become the Best Part of PMP Management!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as an Associate Community Manager. Property Management Professionals (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Utah, and Texas. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.
To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:

Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description:

The Associate Community Manager will assist Park Townsend HOA (3-days on-site) and the San Francisco Division (2-days) supporting the Association and Community Managers with various administrative responsibilities and duties.

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community related tasks.
• Board packet assembly, including copying, binding, labeling envelopes and mailing when applicable.
• Updating association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third party vendors.
• Create monthly newsletters.
• Assist with architectural application process.
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary.
• Additional duties as assigned.

Requirements

• 4 Year College Degree preferred but not required
• 1-2 Years of experience in an administrative role
• Extraordinary customer service skills
• Exceptional writing and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor

Knowledge, Skills And Abilities

• Excellent computer abilities to navigate our care systems, as well as the Microsoft office
• Strong problem-solving skills
• Basic data-entry and typing skills
• Basic mathematical abilities
• Stable employment record
• Regular, predictable attendance
• Ability to effectively communicate in a respectful and positive manner

Requirements

Position is hybrid: On-site 3 days, 2 days in SF division office
Prior luxury Hospitality experience
Exceptional customer Service
Proficient in MS Office