Associate Client Service Director

CM Consulting; United States; A distancia; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

CM Consulting is seeking an Associate Client Service Director for the US & UK, with a remote working model. The role centers on leading high-value client accounts within medical communications, balancing strategic direction with commercial execution.

The successful candidate will build trusted relationships with senior clients, shape account strategy and lead cross-functional teams to deliver exceptional work, driving growth and value across the agency.

Formación

• Significant experience within medical communications.
• Strong track record of senior client and account leadership.
• Experience growing existing accounts and contributing to new business.
• Strong commercial and strategic acumen.
• Confidence to challenge, influence and advise senior stakeholders.
• Collaborative leadership style and passion for developing people.

Responsabilidades

• Take strategic ownership of a portfolio of high-value client accounts.
• Build and strengthen senior-level client partnerships.
• Drive organic growth and identify new business opportunities.
• Shape account strategy alongside scientific and cross-functional leaders.
• Lead high-performing teams and develop future talent.
• Own commercial performance, forecasting and account financials.
• Bring fresh thinking and new ideas to how medical communications can deliver greater value.

Descripción del empleo

Associate Client Service Director | Healthcare Communications | US & UK - REMOTE

We’re exclusively partnering with a leading healthcare communications agency as they look to appoint an experienced Associate Client Service Director to play a key role in the continued growth of their US business.

In the role you will cover promotional assets and P 2 P assets; extensive experience in BOTH of these is required.

This is an opportunity for a senior medical communications professional who can operate at both a strategic and commercial level - building trusted relationships with senior clients, shaping account strategy and leading teams to deliver exceptional work.

The opportunity:

• Take strategic ownership of a portfolio of high-value client accounts
• Build and strengthen senior-level client partnerships
• Drive organic growth and identify new business opportunities
• Shape account strategy alongside scientific and cross-functional leaders
• Lead high-performing teams and develop future talent
• Own commercial performance, forecasting and account financials
• Bring fresh thinking and new ideas to how medical communications can deliver greater value

We’re looking for someone with:

• Significant experience within medical communications
• A strong track record of senior client and account leadership
• Experience growing existing accounts and contributing to new business
• Strong commercial and strategic acumen
• The confidence to challenge, influence and advise senior stakeholders
• A collaborative leadership style and genuine passion for developing people

This is a high-visibility leadership opportunity for someone who wants to go beyond account management and play a meaningful role in shaping the direction and growth of an agency.

Interested in finding out more? Get in touch for a confidential conversation.