Associate Client Partner- Information Servcies and Publishing

Infosys; Chicago (IL); Sur place; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) plan

Paid holidays

PTO

Résumé du poste

Infosys seeks an Associate Manager of Client Services to oversee client interfaces within the assigned account scope. The AMCS collaborates with senior managers to build an account plan and drives client management based on that plan.

Typical scope includes handling a portfolio around $10M, delivering client value, and coordinating cross-functional teams to ensure commitments are met.

Qualifications

• Bachelor's degree or foreign equivalent required with strong sales/relationship management experience.
• Significant client relationship and project management experience.
• Experience serving Publishing/Information Services industries and interacting with C-level contacts.

Responsabilités

• Client relationship management and business development: manage client relationships, nurture a portfolio ~ $10M+, own opportunity cycle.
• Client delivery assurance: collaborate with delivery stakeholders to fulfil client commitments.
• Account planning and governance: create account plan with relationships, opportunities, and pricing decisions.

Connaissances

Client relationship management

Account management

Sales

Proposal development

C-level liaison

Formation

Bachelor's degree or foreign equivalent

Description du poste

Infosys is seeking an Associate Manager of Client Services. The Associate Manager-Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Engagement / Sr Engagement / Group Manager of Client Services) to build an account plan and is responsible for client management based on the account plan.

Typically, the AMCS handles a single account / group of accounts / part of a large account with a P&L of $10M.

Role Description

• Client relationship management and business development: manage client relationships, build and nurture a portfolio ~ $10M or more, owns the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions

About Infosys Information Services And Publishing Practice

Infosys’ Information Services and Publishing (IS &P) practice serves marquee clients in Newspaper, Book publishing business (B2C) and Information services providers (primarily B2B).

To learn more about Infosys and see our ideas in action please visit us at www.infosys.com

Also learn about Infosys’ IS &P practice at https://www.infosys.com/industries/publishing.html

Required Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and a minimum 7 years of experience, with strong sales/relationship management/account management experience
• Significant client relationship / project management experience
• Experience serving / working for Publishing / Information Services industries. This includes Book Publishers, Newspapers, Domain specific Information providers (such as Legal, Financials, Risk Management)
• Track record of interacting and building relationship with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• U.S. citizenship or permanent residency is required, we are not able to sponsor this position at this time

Preferred Qualifications

• Good understanding of industry specific business issues and drivers. Content processing value-chain in Publishing/Information Services
• Global Delivery Model experience
• Experience managing large multi-location engagement teams
• Track record as an Account Manager / Client Partner in a rapidly growing client relationship

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.