Client Partner - Capital Markets

Infosys; Charlotte (NC); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan

Paid holidays and PTO

Job summary

Infosys is seeking an Engagement Manager to drive strategic growth within its Capital Markets portfolio. As the primary steward of client relationships, you will shape long-term value and orchestrate cross-functional delivery while leveraging Infosys’ digital, cloud, and AI‑led capabilities.

You will oversee a portfolio up to $30-50M, lead opportunities from prospect to close, and partner with senior leaders to craft forward-looking account plans and go-to-market strategies that accelerate

Qualifications

• Bachelor’s degree or foreign equivalent; 11+ years experience with strong sales/relationship management.
• Significant business development and project management experience.
• Track record of interacting with C-level client contacts.
• Proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication, and presentation skills.

Responsibilities

• Manage client relationships and grow portfolio up to $30-50M; own opportunity cycle.
• Ensure delivery commitments with all stakeholders.
• Create account plan including relationships, opportunities, pricing.
• Conduct research, competitor analysis, client presentations, estimation and negotiations.
• Collaborate with Delivery Manager on people/infrastructure issues affecting delivery.
• Balance multiple projects across delivery managers.
• Lead go-to-market solutions driving revenues within account scope.
• Build customized solutions pitches with Solutions Leader.
• Develop Account Plan detailing relationships, opportunities, revenue, threats.
• Pricing decisions within the Master Services Agreement scope.
• Pre-sales proposal support outside account scope.
• Input for future product vendor alliances.

Skills

Leadership

Communication

Presentation skills

Education

Bachelor’s degree or foreign equivalent

Job description

Infosys is seeking an Engagement Manager (Client Partner) to drive strategic growth within its Capital Markets portfolio. This leadership role serves as the primary steward of the client relationship, shaping long‑term value creation across the assigned account. Working closely with Senior Client Partners and Group Managers, the Client Partner will architect and execute a forward‑looking account strategy that aligns client priorities with Infosys’ digital, cloud, and AI‑led transformation capabilities. Typically overseeing a single high‑impact account or a key portfolio segment with $30–$50 million in P&L responsibility, the Client Partner acts as a strategic advisor—championing innovation, accelerating digital modernization, advancing AI‑driven solutions, orchestrating cross‑functional delivery excellence, and unlocking new business opportunities that elevate client outcomes while fueling Infosys’ broader growth agenda.

Role Description

• Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
• Conduct research as well as competitor analysis, as well as conducting client presentations, estimation efforts and proposals and negotiations
• Collaborate with the Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis‑à‑vis the specific client.
• Balance different projects running for the client that may involve different delivery managers or horizontal competency units’ resources.
• Taking Go‑to‑market solutions to accounts within the account scope - responsible for driving revenues from Go‑to‑market solutions being sponsored by the business unit.
• Work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions to the account scope
• Build an Account Plan for the account scope – with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed
• Pricing decisions within the scope of the Master Services Agreement
• Pre‑sales proposal support for new business development outside of account scope
• Provide necessary input for building future alliances with relevant product vendors

About Infosys Capital Markets

Infosys partners with capital markets firms across asset & wealth management, retirement services, investment banking, and market infrastructure to drive end‑to‑end transformation. We help clients respond to key industry shifts, generational wealth transfer, demand for personalized experiences, product innovation, resiliency, M&A, and AI‑driven scale by modernizing data estates, leveraging cloud, and adopting AI‑led capabilities. Combining deep domain expertise, skilled professionals, and advanced technologies, we build resilient, scalable platforms aligned with ESG goals and regulatory compliance. Infosys is recognized as a Leader in Capital Markets IT Services and Wealth & Asset Management.

Our focus: enabling agility, innovation, and sustainable growth while elevating client, advisor, and investor experiences.

Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the relevant industry/vertical
• Track record of interacting and building relationships with C-level client contacts
• Hands‑on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications

• Knowledge of industry specific go‑to‑market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi‑location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

Benefits

Along with competitive pay, as a full‑time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.