Associate Client Manager - Retail

NielsenIQ; Arkansas; Hybrid; USD 69,800 - 82,000; Full time

Benefits offered by this job

Comprehensive healthcare plan

401(k) plan with company matching

Discretionary paid time off

Tuition reimbursement

Job summary

NielsenIQ is seeking an Associate Client Manager to enhance client relationships and drive business value. This hybrid role requires weekly onsite presence in Bentonville, AR. Candidates should have 3+ years in retail or analytics and experience with NielsenIQ platforms.

The successful candidate will manage complex client relationships, analyze large datasets, and present insights to drive strategic decisions. Benefits include comprehensive healthcare, flexible working, and a competitive salary range of $69,800 to $82,000.

Qualifications

• 3+ years of experience in CPG, Retail, market research, or analytics.
• Experience with NielsenIQ platforms focused on panel/RMS data.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Partner with customers to drive business impact and maximum value.
• Develop a consultative approach to client business issues.
• Lead client presentations with proactive insights.

Skills

Data analysis

Client relationship management

Consultative approach

Organizational skills

Problem-solving

Education

Undergraduate or Master's degree

Tools

NielsenIQ platforms

Job description

R25_0024337

Have you ever walked down an aisle in your local grocery store and wondered why your favorite beverage or food product moved? At NielsenIQ, we work with U.S. retailers to help them understand their consumers and to optimize their business down every aisle. We are looking to add an Associate Client Manager to our Retail team.

This is a hybrid role and requires being onsite weekly in Bentonville, AR

The Associate Client Manager is responsible for all client activity and the overall success of NielsenIQ at the customer. This includes delivering analytics and initial recommendations for clients based on the NielsenIQ Solutions and Services assigned to them to deliver on. This role has deep knowledge of the customer’s business and industry that enable you to identify new opportunities for NielsenIQ to drive value. You'll work successfully across a matrixed organization structure, fully leveraging the service model.

Responsibilities

• Partner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity.
• Develop a consultative approach to client business issues, understanding the industry and what issues a client is facing.
• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue‑based analyses with clear proactive insights and action‑oriented recommendations.
• Lead client presentations with proactive insights and action‑oriented recommendations.
• Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets.
• Identify opportunities for increased partnership and elevate those opportunities to organizational partners.
• Facilitate clear day‑to‑day communications with customers, proving the value of NielsenIQ solutions in support of growth, adoption, and value creation.
• Ensure client stakeholders buy into outcomes and value NielsenIQ is delivering to them.
• Understand client structure and organization.
• Ensure on‑time delivery of solutions to achieve forecasted revenue on‑time.
• Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on‑time, and focused on outcome.

A Little Bit About You

You are flexible and easily adapt in a dynamic work environment. You have a can‑do attitude and are able to tell a story using data. You are the first to recognize an opportunity, then turn it into a solution. Curiosity, communication, and critical thinking drive your work. You are comfortable working with complex customer relationships and issue resolution. You are creative in leveraging existing data sources to answer tough questions. You work collaboratively, part of a remote team within a challenging and matrixed environment while maintaining high standards. You have strong time management skills and are comfortable managing multiple priorities.

Qualifications

• 3+ years of industry related experience – CPG, Retail, market research, analytics or consulting.
• Experience with NielsenIQ platforms with a heavy focus in panel/RMS data.
• Skilled at managing complex client relationships independently and solving problems effectively.
• Advanced capability in data analysis and synthesis, leveraging large datasets to uncover trends, patterns, and business opportunities.
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast‑paced, matrixed environment.
• College/University Undergraduate or Master’s degree.
• Category Management experience preferred.

This role has a market‑competitive salary with an anticipated base compensation of the following range: $69,800 – $82,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales‑based incentive or performance‑based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry‑leading parental leave, life insurance, education support and more.

Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee Assistance Program (EAP).

EEO Statement

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion