Client Director - Retail

Nabla; Bentonville (AR); Hybrid; USD 114,800 - 153,750; Full time

Benefits offered by this job

Healthcare

Parental leave

Life insurance

401(k) plan

Education support

Flexible working environment

Job summary

NIQ is seeking a Client Director to lead a team of Client Managers, ACMs, and Analysts, guiding analytics delivery and client insights across pricing, promotion, and assortment. The role emphasizes strong client relationships and cross-functional collaboration to drive revenue and value for senior client stakeholders.

The ideal candidate has 10+ years in CPG/market research, advanced analytics, and proven leadership, with expertise in NIQ tools and MS Office.

Qualifications

• 10+ years’ experience in the CPG, CPG Retail, and/or market research industry.
• Strong analytic aptitude applying analytic products to CPG/CPG Retail industry business issues.
• 3+ years’ experience in directly managing, mentoring, and leading associates.
• Successfully manage end-to-end projects, from approach/design to delivery of insights.
• Excellent communication skills, both written and verbal, with the ability to deliver impactful client presentations.
• Proven ability to build and maintain strong working relationships with key stakeholders and senior leadership (VP level and above).
• Skilled at influencing and collaborating with cross-functional teams.
• Strong sense of urgency and accountability to drive client outcomes while managing multiple priorities.
• Expert proficiency in NIQ tools and datasets.
• Advanced proficiency in Microsoft Excel, Microsoft PowerPoint.
• BA/BS required.

Responsibilities

• Lead a team of Client Managers, ACMs and Analysts to create integrated analyses supporting client initiatives.
• Present analyses to senior-level client contacts with actionable insights and recommendations.
• Provide subject matter expertise on NIQ products and merchandising analytics to clients.
• Maintain and build productive business relationships with key client contacts.
• Collaborate with cross-functional teams to develop tools and identify revenue opportunities outside contracted services.

Skills

CPG/retail analytics

Analytic proficiency

People management

Client presentations

Stakeholder relationships

Influencing cross-functional teams

Urgency and accountability

NIQ tools & datasets

Excel & PowerPoint

BA/BS

Education

BA/BS

Tools

NIQ tools and datasets

Microsoft Excel

Microsoft PowerPoint

Job description

Company Description

R26_0015720

Have you ever walked down an aisle in your local grocery store and wondered why your favorite beverage or food product moved? At NielsenIQ, we work with U.S. retailers to help them understand their consumers and to optimize their business down every aisle. We are looking to add a Client Director to our Retail team who will be accountable to drive commercial growth and deliver value to the client.

This is a hybrid role and requires being onsite weekly in Bentonville, AR

Job Description

The Client Director will lead a team of Client Managers, ACMs and Analysts, guiding and coaching them to support clients to analyze data through use of NIQ tools and services, based on NIQ standards and service model to ensure clients are delivered insights on industries, markets and consumers so that they make informed business decisions. Natural organic retail expertise is required, with proven analytic proficiency.

Responsibilities:

• Lead a high-performing team who is responsible for creating integrated analyses in support of client's strategic initiative.
• Present analyses to senior-level client contacts with actionable insights and recommendations for the client's business.
• Proactively provide subject matter expertise on our products and the merchandising analytics domain to clients in support of strategic client business issues including Pricing, Promotion, Assortment and other merchandising analytics domains.
• Maintain and build productive business relationships with key client contacts.
• Work collaboratively with other NIQ teams, including specialty sales, operations, data science, product, to further develop existing tools and identify revenue opportunities outside of contracted services.

#LI-Hybrid

Qualifications

• 10+ years’ experience in the Consumer-Packaged Goods (CPG), CPG Retail, and/or market research industry required.
• Strong analytic aptitude with the ability to apply analytic products to CPG/CPG Retail industry business issues.
• 3+ years’ experience in directly managing, mentoring, and leading associates.
• Successfully manage end-to projects, from approach/design to delivery of insights.
• Excellent communication skills, both written and verbal, with the ability to deliver impactful client presentations.
• Proven ability to build and maintain strong working relationships with key stakeholders and senior leadership (VP level and above), both internally and externally.
• Skilled at influencing and collaborating with cross-functional teams.
• Strong sense of urgency and accountability to drive client outcomes while managing multiple priorities.
• Expert proficiency in NIQ tools and datasets.
• Advanced proficiency in Microsoft Excel, Microsoft PowerPoint.
• BA/BS required.

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $114,800.00 - $153,750.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion