Client Manager

Nabla; Minnesota; On-site; USD 83,700 - 93,000; Full time

Benefits offered by this job

Flexible working environment

Comprehensive health insurance

Industry-leading parental leave

Life insurance

Education support

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NielsenIQ is seeking a results-driven professional to join our Retail Team in the US, delivering actionable insights to key clients and driving business outcomes. You will work face-to-face with retailers and manufacturers, leveraging NielsenIQ data to inform strategies and opportunities.

Ideal candidates have strong analytics, project management, and client-service skills, with experience in syndicated/POS data.

Qualifications

• Bachelor's Degree required.
• 4+ years in Consumer Packaged Goods, Retail, Consulting or Analytics.
• Experience with syndicated/POS data preferred.
• Strong presentation and communication skills; ability to manage multiple priorities in complex situations.

Responsibilities

• Establish NielsenIQ as an indispensable insights partner and thought leader for your clients.
• Build sustainable client relationships through delivering everyday value using our data and tools.
• Train and consult clients to conduct analytics using NielsenIQ data sets to drive business decisions.
• Provide direction and mentorship to junior associates, addressing client inquiries and workloads.

Skills

Analytical thinking

Project management

Client service

Presentation skills

Excel (Advanced)

POS data familiarity

Autonomy

Stakeholder collaboration

Education

Bachelor's Degree

Tools

Microsoft Excel

Job description

Company Description

This is a US based role - candidates must be in the US at time of application

Job Description

Have you ever walked down an aisle in your local retailer and wondered why your favorite beverage or food product moved or why the signage changed? At NielsenIQ, we work with U.S. retailers and manufacturers to help them understand their consumers, and to optimize their business down every aisle. Every day brings a new challenge working in an extremely fast paced, ever evolving, competitive retail landscape.

On the NielsenIQ Retail Team you will work face-to-face with key retail clients to engrain robust NielsenIQ solutions. This is done by assisting your clients with navigating through complex business challenges with insightful and actionable NielsenIQ recommendations with confidence.

Responsibilities

• Establish NielsenIQ as an indispensable insights partner and thought leader for your clients
• Build sustainable client relationships through delivering everyday value to enable our customer’s success using our data, tools, and by providing insights on their business
• Establish yourself and NielsenIQ as a trusted advisor to your clients, helping them to achieve their business imperatives
• Train and consult clients to conduct analytics using NielsenIQ tools and data sets, democratizing insights to drive business decisions
• Provide direction, mentorship, and support to junior NielsenIQ associates, assisting them in effectively addressing client inquiries, managing workloads, and offering overall career guidance
• Independently complete analyses using NielsenIQ tools and data to develop insights that drive client outcomes
• Identify potential revenue opportunities and risks with your assigned clients and lead internal teams to drive sales
• Develop expertise and ability to advise clients on industry trends, participating in client discussions and presentations as applicable
• Play an integral part in shaping our company’s vision by elevating the Voice of the Customer
• Be accountable for identifying opportunities to collaborate across NielsenIQ teams and drive adoption of our NIQ assets with clients
• Ability to work cross-functionally with internal stakeholders to identify and advise our clients on solutions for their business

Qualifications

• Bachelor's Degree Required
• 4+ years’ experience in related industries which include: Consumer Packaged Goods, Retail, Consulting or Analytics
• Strong analytical aptitude, naturally curious and lifelong learner. Experience with syndicated/POS data is a plus
• Experience utilizing multiple and complex data sets through problem solving and proven project management skills
• Experience in client service environment and ability to develop, maintain and grow client relationships
• Project management skills and ability to manage multiple priorities in complex situations
• Strong Presentation Skills required and ability to skillfully communicate and work collaboratively with internal & external teams
• Strong sense of autonomy, urgency, and accountability to delight clients
• Retail or Manufacturing background a plus (Retail Merchandising, Category Management, Operations, etc.)
• Highly Proficient in Microsoft Office (Advanced Excel) software

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $83,700.00 - 93,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion