Client Director - Retail

NielsenIQ; Arkansas; Hybrid; USD 114,800 - 153,750; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Discretionary paid time off

Job summary

NielsenIQ is seeking a Client Director to lead a team of Client Managers, ACMs, and Analysts in driving commercial growth and delivering client value. The role is hybrid, onsite weekly in Bentonville, AR, and requires deep retail expertise with strong analytics.

You will guide teams to deliver insights using NIQ tools, manage client relationships at VP level and above, and collaborate across departments to expand revenue opportunities. BA/BS is required, with 10+ years in CPG/market research.

Qualifications

• 10+ years’ experience in the Consumer-Packaged Goods (CPG), CPG Retail, and/or market research industry required.
• 3+ years’ experience in directly managing, mentoring, and leading associates.
• Strong analytic aptitude and ability to apply analytic products to CPG/CPG Retail issues.
• Proven ability to build and maintain strong working relationships with key stakeholders and senior leadership.

Responsibilities

• Lead a high-performing team responsible for creating integrated analyses supporting client initiatives.
• Present analyses to senior-level client contacts with actionable insights and recommendations.
• Provide subject matter expertise on NIQ products and merchandising analytics to support strategic issues (Pricing, Promotion, Assortment, etc.).
• Maintain and build productive client relationships with key contacts.
• Collaborate with NIQ teams to develop tools and identify revenue opportunities beyond contracted services.

Skills

Strong analytic aptitude

Excellent communication skills

Client relationship management

Cross-functional collaboration

NIQ tools proficiency

Excel proficiency

PowerPoint proficiency

Mentoring and leadership

Education

BA/BS required

Tools

NIQ tools and datasets

Microsoft Excel

Microsoft PowerPoint

Job description

R26_0015720

Have you ever walked down an aisle in your local grocery store and wondered why your favorite beverage or food product moved? At NielsenIQ, we work with U.S. retailers to help them understand their consumers and to optimize their business down every aisle. We are looking to add a Client Director to our Retail team who will be accountable to drive commercial growth and deliver value to the client.

This is a hybrid role and requires being onsite weekly in Bentonville, AR

The Client Director will lead a team of Client Managers, ACMs and Analysts, guiding and coaching them to support clients toanalyzedata throughuse of NIQ tools and services,based on NIQ standards and service model to ensure clients are delivered insights on industries, markets and consumers so that they make informed business decisions. Natural organic retail expertise isrequired, with proven analyticproficiency.

Responsibilities

• Lead a high-performing team whois responsible forcreating integrated analyses in support of client's strategic initiative.
• Present analyses to senior-levelclient contacts with actionable insights and recommendations for the client's business.
• Proactively provide subject matterexpertiseon our products and the merchandising analytics domain to clients in support of strategic client business issues including Pricing, Promotion,Assortmentand other merchandising analytics domains.
• Maintain and build productive business relationships with key client contacts.
• Work collaboratively with other NIQ teams, including specialty sales, operations, data science, product, to further develop existing tools andidentifyrevenue opportunities outside of contracted services.

#LI-Hybrid

• 10+ years’ experience in the Consumer-Packaged Goods (CPG), CPG Retail, and/or market research industryrequired.
• Strong analytic aptitude with the ability to apply analytic products to CPG/CPG Retail industry business issues.
• 3+ years’ experience in directly managing, mentoring, and leading associates.
• Successfully manage end-to projects, from approach/design to delivery of insights.
• Excellent communication skills, both written and verbal, with the ability to deliver impactful client presentations.
• Proven ability to build andmaintainstrong working relationships with key stakeholders and senior leadership (VP level and above), both internally and externally.
• Skilled at influencing and collaborating with cross-functional teams.
• Strong senseof urgency and accountability to drive client outcomes while managing multiple priorities.
• Expertproficiencyin NIQ tools and datasets.
• Advancedproficiencyin Microsoft Excel, Microsoft PowerPoint.
• BA/BSrequired.

This role has a market-competitive salary with an anticipated base compensation of the following range:$114,800.00 - $153,750.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion