associate business systems analyst ii

Randstad USA; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Randstad General Partner (US) LLC in Atlanta, GA is seeking an Associate Business Systems Analyst II to provide Tier II technical support, manage production tickets, and collaborate with development teams. You will define problems, draft specs, and assist in testing within a structured SDLC environment.

Qualified candidates have a Bachelor's degree in a related field and at least 1 year of analyst experience, with exposure to Agile/LEAN/waterfall, QA/UAT, and tools like JIRA, Visio, and SQL.

Qualifications

• Bachelor’s degree in Computer Information Systems, Computer Science, or a related field.
• Must have 1 year of professional experience as a Software or Business Analyst or a related occupation.
• Must have 1 year of professional experience in: defining, analyzing, and crafting req/user stories;
• Experience in fast-paced IT environments and SDLC methodologies (Agile, LEAN, waterfall), wireframes, mockups, Visio, MS Office, project mgmt, QA/UAT testing, HTML, Java, SQL, CRM, ATS, and JIRA.

Responsibilities

• Provide tier II technical support to end users and resolve production tickets.
• Define problems and work with developers to determine solutions.
• Assist in testing and validating solutions and maintain system performance.
• Write application specifications including conversions, upgrades, interfaces.
• Participate in QA and UAT testing and develop test plans.

Skills

Business Analysis

SDLC

Agile

LEAN

Waterfall

Requirements gathering

Testing & UAT

HTML

Java

SQL

Education

Bachelor’s degree in Computer Information Systems, Computer Science, or related field

Tools

JIRA

Visio

MS Office Suite

CRM

ATS

PS 9.0

Job description

Associate Business Systems Analyst II – Randstad General Partner (US) LLC – Atlanta, GA.

Qualified applicants must be authorized to work in the United States on a full-time W-2 basis.

Randstad will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Job Duties:

• Provide tier II technical support to end-users on various issues.
• Respond to, document, and resolve production support tickets.
• Define technical problems and work with development staff to determine solutions.
• Provide assistance in testing and validating solutions.
• Perform ongoing activities to maintain and enhance overall system performance.
• Primarily focus on support and maintenance of systems and assist with other operational tasks as needed.
• Perform basic troubleshooting. Utilize strong business and technology acumen, including Agile methodologies and the full software development lifecycle (“SDLC”).
• Analyse application enhancements requested by users. Make formal recommendations. Write application specifications, including conversion, upgrade, and interface routines. Support all testing needs for defined changes.
• Participate in quality assurance (“QA”) testing and user acceptance testing (“UAT”) initiatives.
• Develop and execute test plans, report results, and communicate resolution to users.
• Follow operating policies. Interpret organizational policies. Utilize time management, organization, and analytical skills to complete work under the supervision of others.

Minimum Requirements:

• Bachelor’s degree in Computer Information Systems, Computer Science, or a
  related field.
• Must have 1 year of professional experience as a Software or Business Analyst or a related occupation.
• Must have 1 year of professional experience in: defining, analyzing, and crafting req/user stories;
• working in a fast-paced IT environment utilizing SDLC methodologies, such as Agile, LEAN, and waterfall; Wireframe, Mockups,
  processing mapping, Visio, and MS Office Suite; project management as well as QA and UAT testing; HTML,
  Java, SQL; lead lifecycle, sales, marketing, and recruitment – CRM, marketing automation, Agile tools (JIRA), recruiting platform (ATS); and PS 9.0 (payroll, HR, benefits, self-service).
• May work from any U.S.
  location – reports to company headquarters in Atlanta, GA.

Must have legal authority to work in the U.S. EEOE.

Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day,9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases.

Equal Opportunity Employer:

We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list.Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].