Business Systems Analyst II — SDLC, QA & IT Support

Randstad North America; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Randstad General Partner (US) LLC in Atlanta, GA seeks an Associate Business Systems Analyst II to provide tier II technical support, document and resolve production issues, and work with development on solutions. The role involves testing, QA/UAT, and enhancing system performance.

Qualifications include a bachelor’s degree in a related field and at least 1 year of analyst experience, with SDLC and tools like JIRA, Visio, HTML, and SQL. US work authorization required.

Qualifications

• Bachelor’s degree in Computer Information Systems or Computer Science.
• 1 year of software or business analysis experience.
• Experience defining and crafting requirements/user stories.
• Experience with SDLC methods (Agile/Lean/Waterfall) and tools.

Responsibilities

• Provide tier II technical support to end-users.
• Respond to, document, and resolve production tickets.
• Define problems and work with development to implement solutions.
• Assist testing and validation of fixes.
• Maintain system performance and support operations.
• Support SDLC activities, QA and UAT.
• Analyze user requested enhancements and draft specs.
• Participate in QA and UAT testing.
• Develop and execute test plans and report results.
• Follow policies; manage time and organize work.

Skills

SDLC methodologies

JIRA

HTML

SQL

Visio

MS Office

QA/UAT testing

CRM/Marketing automation

ATS (Recruiting platform)

Education

Bachelor’s degree in Computer Information Systems or Computer Science

Tools

PS 9.0

Job description

Randstad General Partner (US) LLC in Atlanta, GA seeks an Associate Business Systems Analyst II to provide tier II technical support, document and resolve production issues, and work with development on solutions. The role involves testing, QA/UAT, and enhancing system performance.

Qualifications include a bachelor’s degree in a related field and at least 1 year of analyst experience, with SDLC and tools like JIRA, Visio, HTML, and SQL. US work authorization required.