Associate Business Analyst

ConnectureDRX; Raleigh (NC); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Associate Business Analyst, where you will play a crucial role in supporting the Carrier Network Services team. This dynamic position involves coordinating carrier onboarding, ensuring data accuracy, and maintaining strong relationships within the carrier network. You'll utilize tools like Jira to manage projects and facilitate compliance with industry standards. With a competitive compensation package and a casual work environment, this is an exciting opportunity to grow your career while making a meaningful impact on health plan enrollment processes.

Benefits

401(k)

Health Insurance

Paid Vacation

Casual Work Environment

Qualifications

• 1-3 years of relevant work experience in business analysis.
• Strong project management and communication skills.

Responsibilities

• Support onboarding of Non-Licensed Carriers and document processes.
• Ensure compliance with CMS requirements and coordinate test enrollments.

Skills

Project Management

Communication Skills

Problem Solving

Attention to Detail

B2B Relations

Education

Bachelor's Degree

Tools

Jira

SaaS Solutions

Job description

As the Associate Business Analyst you will be responsible for supporting the full operational needs of the Carrier Network Services team. Duties include coordinating the onboarding of Non‐Licensed Carriers, documenting project development and team processes, as well as assisting with internal audits and testing. You will ensure that each carrier meets ConnectureDRX's data accuracy standards and successfully goes live with enrollment.

You will maintain a healthy and trusting relationship with our carrier network and assist or perform aspects related to the set-up and support of all SaaS-based multi-carrier broker/aggregator solutions including but not limited to carrier approval, plan mapping, plan set management, and Lead Plan Sponsor filing.

What your impact will be:

• Assist the CNS team with carrier discussions and facilitate agency approvals
• Track carrier requirements for enrollment; including setting up enrollment, export file, and mapping agency tracking values.
• Onboard carrier data; including responding to carrier issues, ensuring data meets carrier requirements, and obtaining timely flow of data files through regular communication and mapping agency tracking values.
• Writing change requests and requirements through Jira

Multi-Carrier Platform Support

• Ensures compliance to CMS requirements and guidelines through Multicarrier site filing process
• Coordinate test enrollments with carriers
• Plan set setup and updating
• Utilizing in‐house tools to manage client requests and carrier approvals

What we are looking for:

• Bachelor’s degree
• 1‐3 years of relevant work experience
• Experience in b‐2‐b relations preferred
• Attention to detail with the ability to manage a project and ensure everything stays on track.
• Oral and written communication skills.
• Problem solving skills, and highly adaptable.
• Self-motivated, able to learn quickly and research issues independently.

What we offer:

• A competitive compensation package
• A casual work environment
• Full range of employee benefits 401(k), Health Insurance (medical, dental, vision, life, short and long-term disability, AD&D)
• Paid Vacation

About us:

For nearly two decades, ConnectureDRX’s vast network of health plan data has brought carriers, FMOs and brokers together to simplify selling health plans in order to help millions of consumers find and enroll in their best fit Medicare plans every year.

With unique drug-pricing capabilities, ConnectureDRX arms consumers with reliable and time-tested out-of-pocket cost estimates to support better decision-making. ConnectureDRX’s multi-channel automation saves consumers, carriers, brokers and call centers time navigating Medicare complexities, improving member satisfaction and retention.