Associate Business Analyst

Dexian; Cleveland (OH); On-site; USD 34,000 - 37,000; Full time

Job summary

Dexian in Cleveland, OH is seeking a detail‑oriented data support specialist for a 12‑month contract (potential extension/FTE). The role is 5 days in the office with a pay rate of $25.00–$27.00 per hour on W2.

Responsibilities include supporting incentive marketing offers, auditing data, building Excel reports, and coordinating with branches and care centers. Required Bachelor’s degree in Business, strong Excel, analytical, and communication skills; effective collaboration and ownership are

Qualifications

• Bachelor's degree in business or related field.
• Strong attention to detail and analytical mindset.
• Advanced Excel skills and ability to create reports.
• Effective written and verbal communication, collaborative work style.
• Self-starter with ownership and accountability.

Responsibilities

• Support incentive marketing offers and associated data.
• Monitor requests from branches and care centers; research and resolve.
• Create and maintain Excel reports for tracking metrics.
• Schedule and lead meetings with stakeholders.
• Import files to applications and verify results.
• Process data and validate results for accuracy.
• Investigate payment disputes and communicate findings.
• Analyze data to identify trends and insights.
• Perform audits and validations as required.
• Communicate clearly and work collaboratively across teams.

Skills

Attention to detail

Advanced Excel

Data analysis

Communication skills

Team player

Highly organized

Time management

Adaptability

Education

Bachelor's degree in Business

Tools

Excel

Job description

Duration: 12 months (possibility of extension/ FTE)

Location: Cleveland OH

Pay Rate: $25.00 - $27.00 hourly on W2

JOB DESCRIPTION:

Ability to work remote: 5 days per week in office.

Days of the week: Monday - Friday

Roles and Responsibilities:

• The individual will contribute to support of incentive marketing offers
• Monitor incoming requests from Branches and Care Centers, then research and resolve
• Create and maintain Excel reports
• Schedule and lead meetings
• Import files to an application and verify results
• Process data and validate results
• Perform research to address payment disputes / communicate results
• Analyze data to identify trends
• The individual will spend a considerable amount of time on audits and validations.
• This position requires effective written and verbal communication skills and strong collaboration ability. A qualified candidate is a self-starter who is eager to take ownership and is accountable for results.

Attention to detail, focus on accuracy, and analytical/Investigative mindset is crucial.

Skills Match w/ years of experience

Must Have Technical Skills:

• Attention to detail and analytical / investigative mindset
• Advanced skills in Excel
• Problem-solving ability
• Interpersonal skills / team player
• Very organized
• Workload management skills and flexibility to respond to urgent requests and/or changing priorities
• Flexible to accommodate a wide range of responsibilities

Flex Skills/Nice to Have:

• 1-2 years related experience preferred (banking/financial exp preference)

Education/Certifications: Bachelor degree - Business related degree.

Screening Questions:

Please describe your career objective.

Interview Process: first round phone interview with manager, second round panel interview with hiring manager and team.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.