Associate Banker: Hospitality-Driven Client Advocate

Aumni; Winter Haven (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Chase in the United States seeks an Associate Banker to deliver excellent client experiences in our branch. You will greet clients, open accounts, and guide them through digital tools like Chase Mobile App while maintaining compliance and service standards.

In this role, you will build trusted relationships, educate clients on products, and collaborate with the branch team to meet financial goals. A strong service mindset and teamwork are essential.

Qualifications

• High school diploma or GED.
• Client service experience or similar.
• Ability to greet clients and deliver welcoming service.
• Clear, polite communication to understand and help clients.
• Ability to learn products and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by account servicing and opening new accounts.
• Educate clients on daily banking and digital self-service options.
• Build relationships through active listening and cross-team collaboration.
• Assist with branch operations following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning quickly

Education

High school diploma or GED

Job description

Chase in the United States seeks an Associate Banker to deliver excellent client experiences in our branch. You will greet clients, open accounts, and guide them through digital tools like Chase Mobile App while maintaining compliance and service standards.

In this role, you will build trusted relationships, educate clients on products, and collaborate with the branch team to meet financial goals. A strong service mindset and teamwork are essential.