Associate Banker — Elevate Client Experience

Aumni; New York (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand in a welcoming branch environment in New York. You will deliver attentive service, open new accounts, educate clients on online tools, and partner with the team to meet client financial goals.

You will greet clients, manage lobby flow with technology, help with transactions, and maintain compliance with policies and procedures while delivering a high-quality customer experience. This role emphasizes hospitality and relationship-building.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients, build relationships, and explain banking solutions.
• Willingness to learn products and procedures and comply with policy requirements.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while adhering to policies.
• Educate clients on digital options like Chase Mobile App and online banking.
• Build relationships through active listening and solution-focused conversations.
• Assist with branch operations and cash handling within bank procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand in a welcoming branch environment in New York. You will deliver attentive service, open new accounts, educate clients on online tools, and partner with the team to meet client financial goals.

You will greet clients, manage lobby flow with technology, help with transactions, and maintain compliance with policies and procedures while delivering a high-quality customer experience. This role emphasizes hospitality and relationship-building.