Associate Banker - Client Experience & Fintech Explorer

JPMorganChase; Larose (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver warm, knowledgeable service and build trusted client relationships in a branch environment. You will help clients with everyday banking, explain digital tools, and collaborate with teammates to meet financial goals.

Responsibilities include greeting clients, opening accounts, handling onboarding, and ensuring compliance with policies. Strong communication and problem-solving skills are essential for success in this role.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones while following policies.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with branch teammates to help clients meet goals.
• Perform branch operations and assist with cash devices in accordance with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver warm, knowledgeable service and build trusted client relationships in a branch environment. You will help clients with everyday banking, explain digital tools, and collaborate with teammates to meet financial goals.

Responsibilities include greeting clients, opening accounts, handling onboarding, and ensuring compliance with policies. Strong communication and problem-solving skills are essential for success in this role.