Associate Author

Garmin Ltd.; Olathe (KS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Garmin Benefits

Job summary

Garmin Ltd. is seeking a full-time Associate Author at its U.S. headquarters in the Greater Kansas City area to assist in planning, developing, and delivering customer instructional content.

You will author using DITA-based XML and InDesign, collaborate with localization and product teams, and help reuse existing content to cut costs while maintaining accuracy.

This role emphasizes attention to detail, teamwork, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent education/experience in technical writing or related field.
• Strong written and verbal communication skills.
• Proficiency with MS Word, Excel, and Outlook.
• Experience with DITA/XML authoring and InDesign is preferred.
• Ability to work in a fast-paced, deadline-driven environment.

Responsibilities

• Learn to author clear, concise content using DITA/XML in an XML CMS.
• Collaborate with localization to plan localized deliverables.
• Work with product teams to reuse content and improve efficiency.
• Develop illustrations with graphics professionals to aid understanding.
• Identify and troubleshoot issues using proper tools and processes.
• Assist in documenting project requirements, scopes, and timelines.

Skills

Clear and concise writing

Verbal and written communication

Team collaboration

Time-management

Education

Bachelor’s degree in Technical Writing/Journalism/English or related field

Tools

DITA-based XML authoring tools

InDesign

CMS

MS Word

Excel

Job description

Overview

We are seeking a full-timeAssociate Author at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for assisting in planning, developing, and delivering customer instructional deliverables.

Essential Functions

• Learns to author accurate, clear, concise, timely content in a topic-based content management system using DITA-based XML authoring tools and InDesign
• Works with the localization team to plan and complete localized deliverables and demonstrates an understanding of authoring issues as they relate to localization
• Collaborates with team members to identify opportunities to reuse existing content to improve efficiency/decrease costs and collaborates with product development teams to validate content
• Works with graphics professionals to develop illustrations that aid in customer understanding
• Identifies and troubleshoots basic issues using proper tools, communications, and processes
• Demonstrates a sense of urgency, commitment, and focus on the right priorities
• Assists in creating, documenting, tracking, and evaluating project requirements, scope, schedules, costs, risks, priorities, assumptions, dependencies, ROI, and plans for his/her own tasks/projects
• Proactively seeks, applies, shares, and retains detailed information needed to succeed, applies critical thinking skills, offers suggestions for improving processes/guidelines, and maintains reliable/predictable attendance

Basic Qualifications

• Bachelor’s Degree in Technical Writing, Journalism, English or related field OR an equivalent combination of relevant education and experience
• Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule) with the ability to effectively apply learned knowledge
• Proficiency using MS Word, Excel, and Outlook
• Demonstrates an aptitude to learn and effectively apply appropriate requirements, standards, processes, procedures, tools, and technologies
• Demonstrated strong and effective verbal, written, and interpersonal communication skills
• Ability to effectively apply superior organizational, time-management, and follow-up skills
• Must be team-oriented, possess a positive attitude, and collaborate effectively with others to achieve goals in a fast-paced, deadline-driven environment
• Demonstrates the ability to effectively manage tasks and priorities for overlapping projects and meet deadlines in a consistent, complete, accurate, and timely manner
• Must be detail-oriented and demonstrate the ability to maintain accuracy and a high level of quality in a fast-paced environment

Desired Qualifications

• Hands-on experience with Garmin or GPS products
• Experience using DITA-based XML, structured authoring, and related tools
• Experience using a content management system (CMS)
• Experience with desktop publishing tools, specifically InDesign and other Adobe-based products

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits