Associate Applications Business Analyst (Student Financial Services)

Florida International University; Miami (FL); On-site; USD 45,000 - 50,000; Full time

Job summary

Florida International University seeks a Customer Support professional to assist the Student Financials Systems group. You will provide production support, help SMEs, and train the university community on the use of Student Financials modules.

You will also prepare reports and support timely closing and reporting processes. Responsibilities include maintaining PeopleSoft/Campus Solutions user roles, updating the Director as needed, and supporting system enhancements.

Qualifications

• Bachelor's degree or four years in related field, or equivalent experience.
• Knowledge of PeopleSoft ERP System, Microsoft Office, Adobe and other web related software is a plus.

Responsibilities

• Assist in providing customer service delivery for the Student Financials Systems.
• Provide production support of Student Financials Systems modules for SMEs.
• Assist in training the university community on the use of Student Financials systems modules.
• Prepare reports and support report generation and closing activities.
• Maintain and update PeopleSoft/Campus Solutions user roles as requested.

Skills

Customer service

Training

Reporting

Education

Bachelor's degree

Tools

PeopleSoft ERP System

Microsoft Office

Adobe

Job description

Job Summary

Assists the Student Financials Systems section in providing customer service delivery consistent with the goals and objectives of the University and the Office of the Controller. Provides production support of Student Financials Systems modules.

• Assists the Student Financials Systems department in providing customer service delivery consistent with the goals and objectives of the University. Provides production support of Student Financials Systems modules for Subject Matter Experts (SMEs). Assists in training the University community on the use of the student financials systems modules. Prepares reports and supports the university community in use of reports.
• Assists in ensuring timeliness of transaction processing through the student financials systems, integrity of the data, supporting closing of the accounting period and report generation.
• Assists in the implementation of new technologies and enhancements of existing systems.
• Maintains and updates PeopleSoft/Campus Solutions user roles as requested. Support PeopleSoft/Campus Solutions modules as assigned by the Director of Student Financials Systems.
• Updates the department head on the status of the student financial systems logs submitted on behalf of the Controller's direct reports, business analysts or SMEs.
• Provides weekly updates and recommends changes to enhance financial systems to the Director.
• Assists in the documentation of Business Processes. Assists with special projects as assigned.

Minimum Qualifications

Bachelor's degree and some experience in a related field; OR four (4) years of experience in related field; OR an equivalent combination of relevant education and/or experience.

Desired Qualifications

Knowledge of PeopleSoft ERP System, Microsoft Office, Adobe and other web related software, a plus.

Job Category

Staff

Advertised Salary

$45,000 - $50,000

Work Schedule

Begin time: 8:30 AM

End time: 5:0 0 PM

Working Condition(s)

Required to spend 50% or more of time operating a computer.

Pre-Employment Requirements

Expanded Background Check

Other Information

Ability to work flexible hours as needed.

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affiant Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and any other legally protected basis.