Associate Analyst - Production Control

Iberdrola SA; Orange (CT); On-site; USD 63,000 - 79,000; Full time

Benefits offered by this job

Benefits package

Bonuses

401(k) match

Health/dental/vision

Tuition reimbursement

Career development

Job summary

Avangrid seeks an Associate Analyst – Production Control to monitor and manage batch workflows across environments using Control-M, UC4 and Autosys. You will ensure timely batch completion, troubleshoot routine failures, and support automation and reporting. Collaboration with application teams and ITSM processes is required.

The role emphasizes on developing production support skills, with on-call rotation and opportunities for professional growth in an office, on-site setting in Orange, CT.

Qualifications

• Bachelor’s degree in computer science, IT or related field + 1+ year in IT ops/production support.
• Experience with enterprise job scheduling tools and batch processing.
• Strong troubleshooting, documentation and log-analysis skills.

Responsibilities

• Monitor and execute batch jobs using Control-M, UC4, and Autosys.
• Ensure daily/nightly batch processing meets SLAs.
• Troubleshoot routine job failures and escalate complex issues as needed.
• Support consistency of batch schedules across environments (dev/test/prod).
• Assist with scripting and automation tasks and system performance.

Skills

Batch scheduling

IT operations

Unix/AIX

Python

PowerShell

Education

Bachelor’s degree in computer science or related field

Tools

Control-M

UC4

Autosys

Job description

**Job Title: Associate Analyst – Production Control****Location:** Orange, CT.**Work type:** Office (on-site)The salary range for this position is dependent upon experience, ranging from **$62,960** to **$78,700.** **What We Offer:*** Competitive benefits and growth opportunities* Generous performance‐based bonuses* 12% 401(k) match* Comprehensive health, dental, and vision insurance* Tuition reimbursement* Professional development and clear career‐advancement pathways**For more information, please visit:** **Benefits - Avangrid****Job Summary**The Associate Analyst – Production Control supports the reliable execution of batch processes across multiple environments using enterprise scheduling tools such as Control‐M, UC4 (Automic), and Autosys. This role focuses on monitoring scheduled jobs, resolving standard failures, supporting automation efforts, and ensuring business critical workflows run as expected. The Associate Analyst works closely with senior team members and application teams, follows established procedures, and contributes to operational efficiency and compliance. This position is for individuals who are developing a strong foundation in batch operations, automation and production support.The Associate Analyst – Production Control position reports into the Manager – IT Production Control.**Responsibilities:*** Monitor and execute batch jobs using enterprise scheduling tools (Control‐M, UC4, Autosys).* Ensure timely completion of daily and nightly batch processing under defined SLAs.* Identify, troubleshoot, and resolve routine job failures using documented procedures; escalate complex issues as needed.* Support consistency of batch schedules across development, testing, and production environments.* Assist with basic scripting and job automation tasks and assist with enhancing system performance.* Assists in developing Production Support standards and procedures.* Support application teams with job scheduling requests and production issues.* Works independently on assigned projects specialized for Production Support.* Provides technical assistance to applications and computer operations area.* Participate in incident, change, and problem management activities following ITSM processes.* Assist in generating operational reports and dashboards related to job performance and batch health.* Support audit readiness and compliance documentation assessment.* On a rotating basis, provide on-call support 24 hours 7 days a week. **Required Qualifications:*** Bachelor’s degree in computer science, information technology or a related field and 1+ year(s) of relevant experience in IT operations, production support, or job scheduling.* Good communication (both verbal and written), including documentation skills.* Basic hands-on experience working in IT operations, including enterprise job scheduling tool.* Knowledge of Unix/AIX/Wintel Operating systems.* Knowledge of IBM utilities, shell scripting, python and or PowerShell for automation.* Troubleshooting skills, reviewing logs, scripts and fixing jobs / automated batch processes. **Preferred Qualifications*** Exposure to SAP batch jobs or ERP‐related workflows using Autosys, UC4, Control-M, or Stonebranch.* Prior experience working with Unix/AIX/Wintel systems, Python and Ansible for automation tasks.* Certification in Control-M or related technologies.* Familiarity with SAP, FTP/SFTP, encryption, Amazon s3, and cloud technologies.* Working knowledge of ServiceNow and ITSM processes and tools. **Competencies*** Growth & Continuous Improvement* Initiative & Change* Focused on Results* Customer Centric (internal and/or external)* Communication* Collaboration* Leadership (people managers/leaders)