Associate Analyst - Production Control

Avangrid; Orange (CT); In loco; USD 63.000 - 82.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits package

Bonuses

401(k) match

Health insurance

Tuition reimbursement

Career development

Descrizione del lavoro

The Associate Analyst – Production Control at AVANGRID SERVICE COMPANY supports the reliable execution of batch processes across multiple environments using enterprise scheduling tools such as Control‑M, UC4 (Automic), and Autosys. This role focuses on monitoring scheduled jobs, resolving standard failures, supporting automation efforts, and ensuring business critical workflows run as expected.

This position is for individuals who are developing a strong foundation in batch operations,

Competenze

• Bachelor’s degree in computer science, information technology or related field with 1+ year IT operations experience.
• Strong communication and documentation skills.
• Experience with enterprise job scheduling tools and IT operations.

Mansioni

• Monitor and execute batch jobs using enterprise scheduling tools (Control‑M, UC4, Autosys).
• Ensure timely completion of daily and nightly batch processing under defined SLAs.
• Identify, troubleshoot, and resolve routine job failures using documented procedures; escal…
• Support consistency of batch schedules across development, testing, and production environments.
• Assist with basic scripting and job automation tasks and assist with enhancing system performance.
• Assists in developing Production Support standards and procedures.
• Support application teams with job scheduling requests and production issues.
• Works independently on assigned projects specialized for Production Support.
• Provides technical assistance to applications and computer operations area.
• Participate in incident, change, and problem management activities following ITSM processes.
• Assist in generating operational reports and dashboards related to job performance and batch health.
• Support audit readiness and compliance documentation assessment.
• On a rotating basis, provide on‑call support 24 hours 7 days a week.

Conoscenze

Communication skills

Troubleshooting

Documentation

On-call support

Formazione

Bachelor’s degree in CS/IT

Strumenti

Control‑M

UC4/Automic

Autosys

Shell scripting

Python

PowerShell

Unix/Linux

IBM utilities

Descrizione del lavoro

Job Title:

Associate Analyst – Production Control

Location:

Orange, CT; Boston, MA

Work type:

Office (on-site)

Salary range:

Depends on experience and location.

• CT: $62,960 - $78,700
• Boston: $65,840 - $82,300

What We Offer:

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career‑advancement pathways

Job Summary:

The Associate Analyst – Production Control supports the reliable execution of batch processes across multiple environments using enterprise scheduling tools such as Control‑M, UC4 (Automic), and Autosys. This role focuses on monitoring scheduled jobs, resolving standard failures, supporting automation efforts, and ensuring business critical workflows run as expected. The Associate Analyst works closely with senior team members and application teams, follows established procedures, and contributes to operational efficiency and compliance. This position is for individuals who are developing a strong foundation in batch operations, automation and production support.

The Associate Analyst – Production Control position reports into the Manager – IT Production Control.

Responsibilities:

• Monitor and execute batch jobs using enterprise scheduling tools (Control‑M, UC4, Autosys).
• Ensure timely completion of daily and nightly batch processing under defined SLAs.
• Identify, troubleshoot, and resolve routine job failures using documented procedures; escal…
• Support consistency of batch schedules across development, testing, and production environments.
• Assist with basic scripting and job automation tasks and assist with enhancing system performance.
• Assists in developing Production Support standards and procedures.
• Support application teams with job scheduling requests and production issues.
• Works independently on assigned projects specialized for Production Support.
• Provides technical assistance to applications and computer operations area.
• Participate in incident, change, and problem management activities following ITSM processes.
• Assist in generating operational reports and dashboards related to job performance and batch health.
• Support audit readiness and compliance documentation assessment.
• On a rotating basis, provide on‑call support 24 hours 7 days a week.

Required Qualifications:

• Bachelor’s degree in computer science, information technology or a related field and 1+ year(s) of relevant experience in IT operations, production support, or job scheduling.
• Good communication (both verbal and written), including documentation skills.
• Basic hands‑on experience working in IT operations, including enterprise job scheduling tool.
• Knowledge of Unix/AIX/Wintel Operating systems.
• Knowledge of IBM utilities, shell scripting, python and or PowerShell for automation.
• Troubleshooting skills, reviewing logs, scripts and fixing jobs / automated batch processes.

Preferred Qualifications:

• Exposure to SAP batch jobs or ERP‑related workflows using Autosys, UC4, Control‑M, or Stonebranch.
• Prior experience working with Unix/AIX/Wintel systems, Python and Ansible for automation tasks.
• Certification in Control‑M or related technologies.
• Familiarity with SAP, FTP/SFTP, encryption, Amazon s3, and cloud technologies.
• Working knowledge of ServiceNow and ITSM processes and tools.

Competencies:

• Growth & Continuous Improvement
• Initiative & Change
• Focused on Results
• Customer Centric (internal and/or external)
• Communication
• Collaboration
• Leadership (people managers/leaders)

Company:

AVANGRID SERVICE COMPANY

Mobility Information:

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

Equal Opportunity Statement:

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

Disability Accommodation:

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail].

Job Posting End Date:

November-30-2026