Associate Analyst/Analyst, Custody Operations (Night Shift)

Fidelity Investments Inc.; Westlake (TX); On-site; USD 70,000 - 85,000; Full time

Job summary

Fidelity Investments offers a Custody Operations Associate (Night Shift) role to support digital asset custody, transfers, and reconciliations within a highly regulated setting. The position emphasizes risk controls and accurate processing of client assets during overnight hours.

The role requires 1–4 years in financial services or custody operations, a bachelor’s degree, and strong attention to detail, analytics, and communication skills. Onsite 24/7 coverage is noted for custody operations.

Qualifications

• Bachelor's degree or equivalent experience.
• 1–4 years in financial services, operations, custody, asset servicing.
• Strong attention to detail and accuracy.
• Analytical and problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Experience with custody, settlements, reconciliations, or asset servicing.
• Knowledge of cryptocurrency and digital asset markets.
• Familiarity with risk controls in regulated financial services.

Responsibilities

• Support digital asset transfers, settlements, and reconciliations.
• Perform transaction monitoring and exception management.
• Apply operational controls to protect client assets.
• Maintain risk management and client service standards during overnight hours.
• Collaborate with teams across custody operations in a 24/7/365 framework.

Skills

Attention to detail

Analytical skills

Independent worker

Communication skills

Overnight work

Regulatory environment experience

Digital assets knowledge

Financial services experience

Education

Bachelor's degree in Business/Finance/Economics/Technology

Job description

Job Description:

Note: Fidelity is not providing immigration sponsorship for this position

The Role

The Custody Operations Associate (Night Shift) is responsible for supporting the safe, accurate, and timely execution of digital asset custody operations. This role performs critical operational activities including digital asset transfers, reconciliations, transaction monitoring, exception management, and operational controls to ensure the integrity of client assets and Fidelity Digital Assets' custody platform. The successful candidate will operate in a fast-paced, highly regulated environment and play a key role in maintaining operational excellence, risk management, and client service standards during overnight trading and custody support hours.

The Skills and Expertise You Bring

• Bachelor's degree in Business, Finance, Economics, Technology, or related field, or equivalent experience.
• 1-4 years of experience within financial services, operations, custody, asset servicing, brokerage, fintech, or digital assets.
• Strong attention to detail and commitment to accuracy.
• Excellent analytical and problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to work overnight and weekend schedules as required.
• Experience supporting custody, settlements, reconciliations, or asset servicing functions.
• Knowledge of cryptocurrency, blockchain technology, and digital asset markets.
• Familiarity with operational risk and control frameworks
• Experience working within a regulated financial services environment.
• Understanding of institutional digital asset custody services.

The Team

A subsidiary of Fidelity Investments®, Fidelity Digital Assets® provides an institutional-grade digital asset experience that incorporates the history, principles, and expertise of a traditional financial institution. The business provides secure custody, integrated trading, and 24/7 support for institutional investors as well as retail crypto offerings made available through the Fidelity Investments® app and website. Established in 2018 and launched in 2019, Fidelity Digital Assets® develops products and solutions that scale with investors’ needs, allowing clients to navigate digital assets with confidence. Custody Operations are a global 24/7/365 team responsible for day-to-day middle- and back-office functions of our custody operations. Our primary responsibilities include processing client cryptocurrency and USD transactions, settling with Fidelity Digital Assets’ counterparties and reconciliation of various systems. Members of our team are detail-oriented, have a drive for innovation and range of backgrounds with a passion for digital assets, markets and financial services products.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Category: Investment Operations

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.