Associate Account Manager Position

Granite Insurance; Granite Falls (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Retirement

Compensation Commission

Job summary

Granite Insurance Agency in Granite Falls, North Carolina, is seeking an Associate Account Manager. This full-time role offers extensive training, daily collaboration with teammates, and opportunities to learn, grow professionally, and earn recognition for ideas and teamwork.

You will manage client files, assist Account Managers, review documents, pursue professional designations, and participate in community functions.

Qualifications

• Passion for giving great client service.
• Associates degree or equivalent work experience required.
• Experience with electronic environment and office software.
• Strong time management and written/verbal communication.

Responsibilities

• Manage daily operations with team members.
• Assist Account Managers with workflow to ensure client success.
• Maintain client files, process policy changes, invoices, and documents.
• Review documents and pursue industry designations (CISR, CIC, CRM, CWCA, CPCU).
• Participate in projects and community functions.

Skills

Self-motivation

Relationship-building

Communication skills

Education

Associates degree or equivalent

Tools

MS Outlook

MS Word

MS Excel

Document management software

Carrier systems

Phone systems

Job description

What we’re good at We are one of the top independent insurance agencies in the area. We’re proud to have built a reputation on integrity and first‑class service among our clients, partners, and the communities that we serve. We’re on a mission to build long‑lasting relationships with our clients, have a positive societal impact through our work, and build an inclusive culture where all people can thrive and do their best work.

Associate Account Manager

Granite Insurance Agency

Full‑Time

Granite Falls, North Carolina

Description

Description We are one of the top independent insurance agencies in the area. We’re proud to have built a reputation on integrity and first‑class service among our clients, partners, and the communities that we serve. We’re on a mission to build long‑lasting relationships with our clients, have a positive societal impact through our work, and build an inclusive culture where all people can thrive and do their best work. Teamwork, personal excellence, and growth matter to us, and we know it matters to you, too! When you join us, you’ll have the opportunity to continue learning, develop new skills, and grow personally and professionally. We celebrate achievement and reward our employees for their great ideas, attitude, and teamwork. This role has an extensive training program built in to help ensure you are successful as an Account Manager!

When You Join Us, You Can Expect

• Competitive compensation
• Work‑life balance and employee well‑being
• A supportive people‑first culture and mindset
• A voice at the table to create constructive change and work on purposeful products
• Time dedicated to professional development

What You’re Good At

You’re a self‑starter and an independent learner who enjoys mastering new skills quickly. With very little supervision, you anticipate needs, act, and create efficiencies. You’re organized and know the art of building relationships with teammates, clients and vendors. This role performs a wide range of duties across planning, education, research and analysis for both existing and prospective clients. Using your impeccable communication skills and work ethic, you will apply critical thinking skills, work independently, and anticipate agency needs and client questions.

Position Responsibilities

• Work with other members of the team to manage daily operations
• Assist Account Managers with specific workflow processes to ensure client success
• Maintain client files and ensure proper documentation, by processing policies, endorsement changes, invoices, binders, audits, cancellation notices, certificates of insurance, documentation, activities, etc., according to agency guidelines
• Review incoming documents/contracts to ensure items are received as ordered.
• Identify a professional development track including certain industry designations (e.g. CISR, CIC, CRM, CWCA, and CPCU), and work toward earning identified certification(s) and/or designation(s).
• Participate, and bring progressive ideas to the organization, so that we can better help our clients succeed.
• Participate in any special projects and/or community functions

Qualifications & Education

• Passion. This is the single most important characteristic within our organization.
• Associates degree from an accredited college, or equivalent combination of formal education and relevant work experience required.
• Experience and expertise operating in an electronic environment.
• Excellent automation skills, including, MS Outlook, MS Word, MS Excel, document management software, carrier proprietary systems, and phone systems.
• Time management, organization, and communication skills (verbal and written).
• High degree of self‑motivation and self‑direction.

Required Experience

Entry Level (0‑2 years)

Required Education

None

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Retirement
• Compensation Commission