Associate Account Manager

Hilb Group; Roseland (NJ); On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental, Vision plans

Generous PTO

Company Paid Life Insurance

Job summary

Hilb Group is seeking an Associate Account Manager to join our team in Roseland, NJ. The ideal candidate should possess strong organizational skills, be detail-oriented, and communicate effectively. Responsibilities include assisting Account Managers and addressing client inquiries on insurance policies.

We offer a compensation of $75,000 per year along with comprehensive benefits like medical, dental, vision, 401(k) with company match, paid life insurance, and generous PTO.

Qualifications

• 0–2 years of experience in insurance, customer service, or administrative support.
• Property & Casualty Insurance License required or ability to obtain.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist with commercial lines needs for the region.
• Respond to client inquiries regarding policies and billing.
• Prepare and issue certificates of insurance and endorsements.

Skills

Organizational skills

Attention to detail

Communication skills

Proficiency in Microsoft Office

Ability to manage multiple priorities

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree

Tools

Agency management systems

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Associate Account Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in office position.

Responsibilities

• Assist with commercial lines needs for the region, as needed
• Assist Account Managers and Account Executives with day-to-day servicing of commercial accounts
• Respond to routine client inquiries regarding policies, certificates, billing, and coverage changes
• Prepare and issue certificates of insurance, binders, and endorsements
• Process policy changes, renewals, and cancellations in agency management systems
• Gather underwriting information and application materials
• Maintain accurate client files in accordance with agency procedures
• Ensure documentation meets regulatory and carrier standards
• Support internal quality control processes
• Assist with submission preparation and carrier follow-up
• Track renewal timelines and ensure documentation is processed
• Review policies for accuracy and request corrections

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• 0–2 years of experience in insurance, customer service, or administrative support
• Commercial insurance exposure preferred
• Property & Casualty Insurance License required or ability to obtain within a specified timeframe
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and deadlines
• Proficiency in Microsoft Office; agency management systems preferred

Benefits

• Compensation: $75,000/yr.
• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.