Associate Account Manager

Versed; Newtown Square (Delaware County); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Friday company lunches

Paid time off

Growth opportunities

Collaborative team culture

Job summary

Versed is seeking an Associate Account Manager to join our team, focusing on supporting client relationships and retention while collaborating with senior account staff. The role emphasizes organization, communication, and proactive opportunity identification in a fast-paced environment.

You will help manage daily client communications, track milestones, and ensure timely project delivery, with opportunities to grow into a sales-focused position within a dynamic office setting.

Qualifications

• Bachelor's degree or equivalent work experience.
• Highly organized with a strong attention to detail.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and Salesforce.
• Positive, team-oriented attitude with a desire to grow into a sales-focused role.

Responsibilities

• Daily client communication and project management.
• Track timelines, deliverables, and key milestones.
• Coordinate internal resources to ensure timely execution and successful outcomes.
• Identify upselling or cross-selling opportunities and support business development initiatives.
• Maintain CRM records and ensure accurate data entry and documentation.
• Provide outstanding service and support to ensure client satisfaction.

Skills

Interpersonal skills

Attention to detail

Strong communication

Team player

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Salesforce

Job description

Versed is a dynamic and growing company that specializes in providing expert witnesses to attorneys across a wide range of industries. We are committed to excellence, innovation, and cultivating a team-first culture that thrives on collaboration, performance, and continuous improvement.

Position Overview

We’re seeking a driven, organized, and detail-oriented Associate Account Manager to join our team. This role is ideal for someone with strong interpersonal skills and an interest in developing a career in sales and account management. You will work closely with our senior account team to support client relationships, drive retention, and help identify growth opportunities.

Key Responsibilities

• Daily client communication and project management
• Track timelines, deliverables, and key milestones
• Coordinate internal resources to ensure timely execution and successful outcomes
• Identify upselling or cross-selling opportunities and support business development initiatives
• Maintain CRM records and ensure accurate data entry and documentation
• Provide outstanding service and support to ensure client satisfaction

Qualifications

• Bachelor's degree or equivalent work experience
• Highly organized with a strong attention to detail
• Strong written and verbal communication skills
• Proficiency with Microsoft Office and Salesforce
• Positive, team-oriented attitude with a desire to grow into a sales-focused role

What We Offer

• Target compensation of $60,000 (conservative estimate): $45,000 base + commissions + year-end bonus.
• Health, dental, and vision insurance
• 401(k) with 4% company match
• Friday Company Lunches
• Paid Time Off
• Dynamic office environment with growth opportunities
• Supportive and collaborative team culture