Associate Account Manager

Creative Circle; Mettawa (IL); Hybrid; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Associate Account Manager to join their innovative team. This hybrid role involves collaborating closely with creative teams and managing relationships with brand teams to ensure strategic alignment and successful project execution. You'll be at the forefront of creative development, guiding projects from concept to completion while adhering to corporate guidelines and ensuring compliance. If you thrive in a fast-paced environment and have a passion for account management, this opportunity offers the chance to make a significant impact while working with a well-known retail client. Join a team that values collaboration and creativity!

Benefits

Medical plan eligibility

Dental/Vision/Life insurance

401(k) plan

Paid holidays

Discount prescription program

Qualifications

• Minimum 1+ years total account management experience required.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Serve as the primary liaison between the Ad Agency and brand teams.
• Manage day-to-day relationships and ensure project completion on time.

Skills

Agency process experience

Digital + Print asset experience

Problem solving skills

Communication skills

Project management

Education

Bachelor degree

Masters degree or equivalent experience

Tools

Workfront

Job description

This range is provided by Creative Circle. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$36.00/hr - $38.00/hr

Our well-known retail client is seeking an Associate Account Manager to join their team for a 1 year contract.

This is Hybrid (3 days onsite / 2 remote) in Mettawa, IL.

In order to be considered for the Associate Account Manager role you must have:

• Agency process experience
• Workfront or similar tool experience
• Digital + Print asset experience
• Accustomed to fast paced environment with quick turnarounds

Summary: The Associate Account Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency's creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.

Responsibilities:

• Maintain knowledge of client's guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
• Possess a thorough understanding of their accounts (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
• Demonstrate critical creative thinking and problem solving skills.
• Demonstrate clear and concise written and verbal communication skills.
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
• Demonstrate leadership in conflict resolution to facilitate effective outcomes.
• Possess ability to work in a high-volume, rapidly paced environment.

Project/Process Management:

• Collaborate with the brand team in the development of creative briefs.
• Recommend key promotional tactics that align with the strategy and goals of the brand.
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
• Develop annual forecasts.
• Conduct financial reconciliations on a monthly basis.
• Track time on a daily basis.

Accountability/Scope:

• Reports to Ad Agency Account Manager.
• Partners with creative team on project initiatives.
• Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget.
• Adherence to all company-wide financial policies.

Qualifications:

• Bachelor degree required.
• Masters degree or equivalent related project or functional experience is desirable.
• Total account management experience minimum of 1+ years.
• In-house ad agency/ad agency experience a plus.
• Excellent communications skills: verbal, presentation, written.
• High energy, positive, organized individual who is comfortable in a high-visibility role.
• Ability to manage high volume project scope in a fast paced creative environment.
• Great collaborator with ability to focus on both the big picture and small details.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.

Benefits:

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Email Your Resume In Word To:

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
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Ashley Sella - Senior Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.

This job was first posted by Creative Circle on 04/11/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.