Associate Account Director - Exhibit Activations- Remote

Spiro; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Full Benefits Package

401K vesting immediately

Psychological Safety

Diversity, Inclusivity and Belonging

Employee Led Resource Groups

SpiroYOU Professional Development &amp

Employee Events

Job summary

Spiro is seeking an Associate Account Director to join our Sales team in the United States. This role focuses on existing account retention and growth, partnering with Creative and Operations to deliver exceptional client service and drive program success.

You will identify growth opportunities within current portfolios and develop effective plans to penetrate them. Responsibilities include client meetings to define goals, coordinating with creative to meet budgets, and ensuring timely,

Qualifications

• Proven experience managing client relationships with at least 3–5 years preferred.
• Ability to collaborate with creative and operations teams to deliver on client goals.
• Strong organizational skills and attention to detail.

Responsibilities

• Conduct meetings with clients to define marketing goals and objectives.
• Collaborate with creative teams to develop solutions within client budgets.
• Partner with internal teams to deliver exceptional client service and meet requirements.
• Monitor project costs to ensure financial plans are met.
• Coordinate with show management, vendors, and partners for timely, compliant delivery.
• Maintain clear client communications including timelines and progress.

Skills

Client relationship management

Cross-functional collaboration

Multitasking

Job description

Spiro is hiring an Associate Account Director to join our Sales team. The Associate Account Director works in partnership with the Creative and Operations Departments, delivering best-in-class service. The Associate Account Director is focused on existing account retention and growth within their existing portfolio. Their efforts include maintaining strong client relationships, having an understanding of client's program, identifying potential account growth opportunities and developing plans to penetrate these opportunities.

Responsibilities

• Conduct meetings with clients to define client marketing goals and objectives.
• Work with creative teams to develop solutions that meet client goals in keeping with client budget parameters.
• Work in partnership with all internal teams to provide exceptional client service and meet/exceed client requirements.
• Monitor job costs throughout the project to ensure projected financial plans are being met.
• Work with show management, vendors and strategic partners to ensure compliance with rules/regulations, strategic focus and timeliness. Ensure project milestones are established and measurable.
• Ensure effective client communications, including documentation, project timelines, progress, and verbal discussions.

Qualifications

• 3-5 years of relevant experience preferred.
• Must be available to work nights, weekends and at show site.
• Position requires scheduling flexibility to meet live event commitments, customary to industry standard.
• Travel up to 35%
• Requires ability to adapt to multiple settings/environments and shifting responsibilities.
• Work will be required in both an office setting as well as a show floor setting.
• Show site work is performed in tradeshow/convention venues nationwide.

Attributes

• Driven
• Self-directed, necessary for success
• Works well under pressure
• Skilled multi-tasker
• Detail oriented
• Organized
• Positive
• Reliable
• Proactive

Measure of Success

• By 30 days incumbent should understand team dynamics and perform basic job functions independently
• By 90 days incumbent should be conducting client meetings with minimal direction
• By 180 days incumbent should understand company policies and processes and be able to provide client solutions based on this knowledge
• Full Benefits Package
• 401K Vesting Immediately
• Psychological Safety
• Diversity, Inclusivity and Belonging Culture
• Employee Led Resource Groups
• SpiroYOU Professional Development & Learning Programs
• Employee Events

Our Process

Our interview process is hand crafted to our roles. In general, you can expect to have an initial phone interview with our talent acquisition team and thereafter video interviews with team members and your future manager. We welcome candidates to view our social medial channels and website to extend the conversation beyond the responsibilities of the role. Once you have completed the interview process, we conduct a criminal background check, where applicable by law.