Associate – Academic Delivery

Emeritus Enterprise; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Emeritus, a global edtech leader partnering with top universities, seeks an Academic Delivery Coordinator to ensure an outstanding learning experience for thousands of students across our courses. The role works with Design, Marketing, Services Delivery, Admissions and partner programs in India.

You will supervise Program Leaders, plan and schedule work, coordinate cross‑functional delivery, identify user needs, and build relationships with key contacts to enhance workflow and outcomes for a

Qualifications

• Bachelor’s degree from an accredited university.
• Master’s degree preferred.
• Self-starter with strong organizational skills.
• Excellent interpersonal and communication abilities.
• Experience in virtual/global team environments.
• Flexibility to coordinate with a global team.
• Experience with Business Schools in India or APAC region (3+ years).
• Experience in EdTech or Higher Education preferred.

Responsibilities

• Establish, manage, and maintain collaborations with departments, researchers, programs, and external partners.
• Research, compile, and prepare analysis, data, and documents for the focused area.
• Supervise Program Leaders: planning, assigning, scheduling, and training.
• Work cross-functionally to identify and improve Programme delivery processes.
• Identify user needs and determine potential solutions, resolve or redirect.
• Handle sensitive issues and facilitate collaboration at the highest level.
• Develop and maintain relationships with key contacts to enhance workflow.

Skills

Bachelor's Degree

Master's preferred

Self-starter

Organizational skills

Interpersonal communication

Virtual team experience

Global coordination

APAC/India collaboration

EdTech experience

Higher Education experience

Education

Bachelor’s Degree from accredited university

Master’s degree (preferred)

Job description

2 - 6 Years

Permanent

Job Description

AboutEmeritus

Emeritusis committed to teaching the skills of the future by makinghigh-quality education accessible and affordable to individuals,companies, and governments around the world. It does this bycollaborating with more than 80 top-tier universities across theUnited States, Europe, Latin America, Southeast Asia, India andChina.

Emeritus’short courses, degree programs, professional certificates, and seniorexecutive programs help individuals learn new skills and transformtheir lives, companies and organizations. Its unique model ofstate-of-the-art technology, curriculum innovation, and hands-oninstruction from senior faculty, mentors and coaches has educatedmore than 300,000 individuals across 80+ countries.

Foundedin 2015, Emeritus, part of Eruditus Group, has more than 1,800employees globally and offices in Mumbai, New Delhi, Shanghai,Singapore, Palo Alto, Mexico City, New York, Boston, London, andDubai. The company is backed by prominent investors includingAccel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, LeedsIlluminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

JobDescription

About the role: The Academic Delivery Coordinator ensures a great learning experience for the thousands of students taking ourcourses. The role interfaces with cross-functional teams like Design, Marketing, Services Delivery, Admissions, etc.,in India.

KeyResponsibilities:

• Establishes, manages, and maintains collaborations and partnerships with various departments,researchers, and programs as well as resources outside of Emeritus such as industry leaders andprofessional organizations to help build and leverage expertise and resources.
• Researches, compiles, prepares, and composes analysis, data, and documents in support of the specializedfocus area.
• Supervise work of Program Leaders, including planning, assigning, and scheduling work, reviewing workand ensuring quality standards, training staff and overseeing their productivity.
• Work cross-functionally with other teams to identify and improve Programme delivery processes.
• Identify needs/concerns of users for assigned programmes, determine potential solutions, resolve orredirect appropriately.
• Handle sensitive issues and facilitate collaboration at the highest level.
• Develop and maintain relationships with key contacts to enhance workflow and work quality

Skills& Qualifications:

• A Bachelor’s Degree from a fully accredited university is a must.
• Masters in any specialization would be a plus.
• Self-starter with strong organizational skills.
• Strong interpersonal and communication skills.
• Experience working within a virtual team.
• Flexibility on work hours to coordinate with a global team.
• Experience either attending or working directly with Business Schools in India or the APAC region with 3years of experience.
• Experience in EdTech and/or Higher Education preferred

Emeritusprovides equal employment opportunities to all employees andapplicants for employment and prohibits discrimination and harassmentof any type without regard to race, color, religion, age, sex,national origin, disability status, genetics, protected veteranstatus, sexual orientation, gender identity or expression, or anyother characteristic protected by federal, state or local laws.