Associate

Qualified Recruiter, LLC; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Company-provided equipment

Job summary

Qualified Recruiter, LLC is seeking a friendly Claims Associate to join our fully remote team. You’ll assist customers with filing and managing claims, provide updates, explain policy coverage, and navigate multiple systems with accuracy and empathy.

The role requires strong verbal and written communication, multitasking in a high-volume environment, reliability, and a High School Diploma or GED. You’ll work remotely with company-provided equipment and a dedicated private workspace during

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and listening abilities.
• Ability to manage multiple tasks in a high-volume environment.
• Basic computer and PC skills.
• Dependable attendance and punctuality.
• Positive attitude and willingness to learn.
• Comfortable communicating with customers throughout the workday.
• High School Diploma or GED required.

Responsibilities

• Assist customers with filing and managing claims.
• Provide timely claim updates and status information.
• Explain policy coverage, benefits, and available options.
• Answer customer questions and resolve concerns professionally.
• Handle a high volume of calls while maintaining accuracy and empathy.
• Document customer interactions and update information accurately.
• Navigate multiple computer systems and applications.

Skills

Verbal communication

Written communication

Interpersonal skills

Listening

Multitasking

Reliability

Positive attitude

Customer communication

Education

High School Diploma or GED

Tools

Computer basics

Job description

Are you a Retail Associate, Store Associate, Inventory Associate, Cashier, Receptionist, or Hospitality professional looking to transition your people skills into a fully remote opportunity?

We’re looking for a Claims Associate who is friendly, dependable, and people-focused and enjoy assisting others, communicating clearly, managing multiple tasks, and working in a fast-paced environment.

What You’ll Do -

• Assist customers with filing and managing claims
• Provide timely claim updates and status information
• Explain policy coverage, benefits, and available options
• Answer customer questions and resolve concerns professionally
• Handle a high volume of calls while maintaining accuracy and empathy
• Document customer interactions and update information accurately
• Navigate multiple computer systems and applications

What We’re Looking For -

• Excellent verbal and written communication skills
• Strong interpersonal and listening abilities
• Ability to manage multiple tasks in a high-volume environment
• Basic computer and PC skills
• Dependable attendance and punctuality
• Positive attitude and willingness to learn
• Comfortable communicating with customers throughout the workday
• High School Diploma or GED required

Remote Work Requirements -

• Fully remote position
• Company-provided equipment
• Dedicated private workspace with a door
• Hardwired Ethernet connection required — Wi-Fi is not permitted
• Camera must remain on during training sessions and meetings
• No time off permitted during the training period