Associate

brobstongroup.com - Jobboard; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Ralph Lauren is seeking a Sales Professional to deliver outstanding in-store client experiences. This role emphasizes building lasting client relationships, exceeding sales goals, and personalized styling through virtual selling tools.

The ideal candidate will excel in service delivery and support store operations whilst maintaining company presentation standards. A passion for the brand and strong interpersonal skills are crucial for success in this dynamic retail environment.

Qualifications

• Relevant retail or sales experience preferred.
• Strong interpersonal and communication skills.
• Excellent organizational skills and ability to multi-task.
• Self-starter mindset with a passion for the brand.
• Proficiency in English; strong computer skills preferred.

Responsibilities

• Deliver memorable, high-quality service and styling.
• Maintain client correspondence to drive repeat business.
• Utilize technology to expand client engagement.
• Support store operations, inventory tasks, and events.
• Maintain professional appearance and grooming standards.

Skills

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Customer-focused approach

Proficiency in English

Strong computer skills

Tools

Word

Excel

PowerPoint

Workday

Outlook

Job description

Summary

The Sales Professional delivers exceptional in-store client experiences and acts as a brand ambassador for Ralph Lauren. This role focuses on building and nurturing client relationships, exceeding sales goals, and offering personalized styling both in person and via virtual selling tools. The Associate supports store operations, events, and customer outreach while maintaining professional presentation standards.

Responsibilities

• Greet, listen to and assist customers to deliver memorable, high-quality service and styling.
• Build and maintain client correspondence and outreach to drive repeat business and sales.
• Drive full-price volume across product pillars and meet/exceed individual sales targets.
• Utilize technology and virtual selling tools to expand client engagement and product reach.
• Develop and maintain strong product knowledge across the Ralph Lauren lifestyle catalog.
• Support store initiatives, inventory tasks, special events, and perform opening/closing duties as needed.
• Maintain professional appearance and follow company presentation and grooming standards.

Requirements

• Relevant retail or sales experience preferred with strong interpersonal and communication skills.
• Excellent organizational skills, attention to detail, and ability to multi-task in a fast-paced environment.
• Self-starter mindset with a passion for the brand and a customer-focused approach.
• Proficiency in English; strong computer skills preferred (Word, Excel, PowerPoint, Workday, Outlook).
• Ability to operate the register and stand, walk, and move for multiple hours; lift up to 30 lbs and climb a ladder as trained under safety guidelines.