FT Sales Professional

Ralph Lauren; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Ralph Lauren is seeking a Sales Professional in Atlanta, Georgia who embodies a passion for creating extraordinary client experiences. This role demands strong selling skills, confidence, and the ability to nurture client relationships while exceeding sales goals. Candidates should have exceptional customer service abilities, a proactive mindset, and a genuine desire to work with people.

Knowledge of the Ralph Lauren brand and a robust product understanding are essential, along with the ability to operate various software and technologies.

Qualifications

• Relevant work experience preferred.
• Well-developed written and verbal skills.
• Attention to detail required.
• Self-starter with passion for learning.

Responsibilities

• Provide exceptional customer service.
• Elevate in-store experience for customers.
• Develop strong product knowledge.
• Support company initiatives related to product launches.

Skills

Excellent interpersonal skills

Organizational skills

Ability to multi-task

Proficiency in English

Strong computer skills

Tools

Word

Excel

PowerPoint

Outlook

Job description

Job Overview

The Sales Professional must embody a passion for creating extraordinary client experiences within the Ralph Lauren brand. First and foremost, the Ralph Lauren Sales Professional must have the selling skills, confidence and drive to exceed sales goals. They must be skilled at developing and nurturing client relationships while identifying opportunities to expand their client’s interest in Ralph Lauren’s lifestyle brand. Sales Professionals hold the critical position of acting as brand ambassadors, consistently exceeding customer expectations and achieving their sales targets, and their entrepreneurial spirit is evident in every interaction.

Responsibilities

• Provide exceptional customer service and hospitality by greeting, listening and assisting customers, exceeding their expectations and demonstrating excellent product and styling knowledge.
• Elevate in‑store experience by consistently delivering memorable moments to every customer.
• Maintain customer correspondence to build and enhance relationships and drive sales.
• Drive consistent business through key product pillars and full‑price volume across all Ralph Lauren lifestyles.
• Utilize technology and virtual selling to reach clients and offer the full breadth of Ralph Lauren products.
• Develop strong product knowledge across the RL Lifestyle catalogues.
• Be well informed about company history, current events and general information about Ralph Lauren.
• Stay knowledgeable of current industry trends and technology, including familiarity with competition.
• Maintain a professional appearance and behavior, following the Ralph Lauren dress, presentation and grooming standards.
• Support and leverage all company initiatives related to product launches, customer experience and selling.
• Adhere to company policies and procedures at all times.
• Assist with inventory, special events and projects as needed.
• Perform opening and closing store duties as needed.
• Maintain open, professional and ongoing communications with store management, peers and corporate partners.
• Ability to network and socialize with target customers.

Qualifications

• Relevant work experience preferred.
• Well‑developed written and verbal skills.
• Excellent interpersonal skills with the ability to build and maintain strong working relationships.
• Strong organizational skills and attention to detail required.
• Ability to multi‑task and work in a high‑pressure environment.
• Self‑starter and proactive mindset with passion for learning.
• Positive energy and genuine desire to work with people.
• Proficiency in English; other languages a plus.
• Passion for the Brand and thriving in a selling environment.
• Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around or with chemicals, lift up to 30 lbs, and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
• Ability to operate the register, stand, move and walk for multiple hours.